1. Measuring IS Impact in UoE & beyond Measuring Impact, 4 February 2010 1 Measuring Impact 1 Impact is flavour of the month in all areas of public spending – it isn’t going away…. Agreeing on how to measure it, and what to do re funding decisions, has proved much harder

2. Measuring IS Impact in UoE & beyond Measuring Impact, 4 February 2010 2 Measuring Impact 2 Quantitative measures –Volume of use –Economic, productivity, reputational (eg league tables) Qualitative measures –Case studies & examples –User views, attitudes & behaviours Problems –causation, sampling, extrapolation, imprecision

3. Measuring IS Impact in UoE & beyond Measuring Impact, 4 February 2010 3 Measuring Impact 3 In UoE terms, our impacts ought to be on the three top level strategic goals of Excellence in R, L&T and KT/C We might do this directly or indirectly thru impacts on enabling themes We don’t have to judge the *value* of the impacts, we can leave that to others

4. Measuring IS Impact in UoE & beyond Measuring Impact, 4 February 2010 4 Measuring Impact 4 Broad headings under which IS impacts could be classified: innovating to permit new ways of ‘working’ ensuring stability in processes thru reliability, availability of services & facilities reducing costs/duplication, eg shared services, high efficiency systems helping users to ‘work’ more efficiently/effectively protecting against damage/loss/legal action etc informing strategic decision-making maintaining/enhancing UoE reputation Others might be??

5. Measuring IS Impact in UoE & beyond Measuring Impact, 4 February 2010 5 Measuring Impact 5 ActivityImpactExample Value for money & cost savings JISC CollectionsNegotiation and lIcencing of datasets, heritage collections and electronic journals saved the UK academic community around £43 million between August 2007 and 2008 JISC Content Deals: Efficiency Gains 2008-2009 (April 2009) JISC infoNet workshopsSaved colleges and universities over £1.3m in staff development and training costs e.g. Lincoln University case studyLincoln University case study Green ICT programmeHelping institutions achieve the Government’s target of 80% carbon reduction by 2050 through advice, guidance and development of tools and applications e.g. SusteIT carbon footprinting toolSusteIT carbon footprinting tool Making processes and systems more efficient & effective Federated Access Management (Shibboleth) Providing a safe, secure way of accessing resources and data anywhere. By having a single sign students and academics are shown to use more services. Provides a more efficient, streamlined process to minimise administrative burden e.g. for librarians and students e.g. Kingston University case studyKingston University case study Research outputs Repositories programmeHelping the sector manage, in an integrated way, their repositories of research outputs and research data, by building an open layer of scholarly and academic resources which will greatly expand the infrastructure of resources available to the research community, education and society more broadly e.g. SHERPA projectSHERPA project e.g. JISC repositories support projectJISC repositories support project

6. Measuring IS Impact in UoE & beyond Measuring Impact, 4 February 2010 6 Measuring Impact 6 ActivityImpactExample value for money & cost savings helping users to ‘work’ more efficiently/effectively protecting against damage/loss/legal action etc

7. Measuring IS Impact in UoE & beyond Measuring Impact, 4 February 2010 7 Measuring Impact 7 Work in small groups on some possible IS impact measures to start us on our way Use the UoE Strategic Plan diagram to guide your thinking as to the sorts of impacts we might have as well as the headings on Slide 4 30 mins – then we collect what we have and share experiences and decide next steps

8. Measuring IS Impact in UoE & beyond Measuring Impact, 4 February 2010 8 Measuring Impact 5