1. Achieve Benefit from IT Projects

2. Aim This presentation is prepared to support and give a general overview of the ‘How to Achieve Benefits from IT Projects’ Guide and should be read in conjunction with the publication.Introduction Use of the Guide This guide provides a framework and an ‘overview’ to the key stages that are required in the planning and implementation of IT management. This presentation and the original guide should be reviewed in conjunction with several other tools to facilitate and improve your IT management.

3. 1. Keystages: The IT Exploitation Process describes 7 keystages in the planning and development of an IT project. How to Use the IT Exploitation Process Networking Vision Strategy System Selection Pilot Implement Evaluate

4. 2.Multiple Stakeholders: The IT Exploitation Process illustrates the multiple stakeholders involved in the planning and implementation of IT. How to Use the IT Exploitation Process Senior Managers IT Management Staff Business Managers System Users Clients Supply Chain Partners

5. 3. Legacy Archive: The IT Exploitation Process How to Use the IT Exploitation Process

6. IT Exploitation Process – 1. Networking Intelligence gathering activity Intelligence gathering activity Identify resources for networking activities Create a strategy to investigate sources of IT information Benchmark your IT against others Develop a long-term procurement strategy

7. IT Exploitation Process – 2. Vision Creating the context and direction for IT within the organisation Creating the context and direction for IT within the organisation Integrate with business vision Exploit IT to diversify Agree IT direction Consider cultural implication Communicate vision

8. IT Exploitation Process – 3. Strategy The process of planning and coordinating IT systems for the medium to long term The process of planning and coordinating IT systems for the medium to long term Resource strategy Manage strategy development Integrate with business strategy Create financial structure Consult stakeholders Coordinate with process improvements Identify information and knowledge Assess existing IT infrastructure Adopt IT standards Communicate and disseminate Adopt a continuous process

9. IT Exploitation Process – 4. System Selection The process of prioritising systems to meet the information requirements defined in the strategy The process of prioritising systems to meet the information requirements defined in the strategy Provide resources Identify your critical information requirements Identify systems to meet requirements Ensure business needs Benefit evaluation Stakeholder requirements Prioritise systems Detailed functionality Select software and hardware Tactical implementation Plan the implementation process

10. IT Exploitation Process – 5. Pilot The implementation of an IT system to part The implementation of an IT system to part Identify area of company or construction project for pilot implementation Check/provide infrastructure for pilot to be conducted Implement pilot Evaluate impact, benefits, risks etc Decide for full implementation

11. IT Exploitation Process – 6. Implementation The installation of hardware and software into an organisation The installation of hardware and software into an organisation Provide sufficient resources Plan implementation Communicate what systems will do Skills audit and training plan Benefit evaluation Physical implementation Training programme Provide technical support

12. IT Exploitation Process – 7. Evaluate The process of understanding the effectiveness of implemented systems The process of understanding the effectiveness of implemented systems Post-implementation evaluation Recommend improvements

13. IT Exploitation Process – 8. Feedback Loop The diagram illustrates the important ‘feedback loops’ between the different ‘key stages’ at the ‘IT Exploitation Process’

14. Summary This guide illustrates a process for managing IT in an organisation which has been shown to be an effective way of ensuring that benefits are gained from IT investments A series of key stages and how different stakeholders should effectively contribute to each of these are demonstrated This guide is intended to be a usable tool for organisations to improve their IT management