1. Rebecca O’Malley Patients for Patient Safety Champion Ireland WHO Patient Safety

2. The Patient as a Catalyst for Change

4. Rebecca O’Malley Patients for Patient Safety Champion Ireland WHO Patient Safety

14. Rebecca O’Malley Patients for Patient Safety Champion Ireland WHO Patient Safety

15. www.hiqa.ie

19. “It is a salutary lesson to all involved in the pathway of care offered to Rebecca O’Malley that the system did not recognise that an error had been made, that the system did not protect her from a delay in diagnosis and treatment for her breast cancer and that when she was at her most vulnerable, the system did not respond in a way that recognised she was the most important person within her pathway of care.” HIQA report p52

21. “ Nothing about us, without us ” International Alliance of Patient Organisations

22. A patient representative should always be included on any investigation team

23. Patients are the only constant factor throughout their own pathway of care

24. Collaborate Partner Engage Involve Be open …with patients

25. “It’s ok to ask”

26. Patients are 24/7 Safety & Quality Control Officers

27. Rebecca O’Malley Patients for Patient Safety Champion Ireland rebeccaomalley@me.com