1. w w w. w e s t o x o n. g o v. u k The future of Learning & Development in Revenues and Benefits Julie Maycock, Learning & Development Officer

2. w w w. w e s t o x o n. g o v. u k It’s a Big Topic ! We need to consider: The importance of Learning & Development, Where we are now, Why we’re where we are, What we can do, What the Vision is, And How We Get There...

3. w w w. w e s t o x o n. g o v. u k Why is L&D an Important Topic? RETENTION, BUDGETS, EFFICIENCY, CHANGE, INNOVATION, IMPROVEMENT, KLOE, COMMUNICATION, PERFORMANCE. How do we achieve them? By utilising our biggest Resource: Is our Biggest Resource Staff No, it’s Knowledgeable, Capable, Loyal, Engaged Staff Knowledge (L&D) is a resource!

4. w w w. w e s t o x o n. g o v. u k What’s the Current Approach? NVQSPIRRVCIPFA Private Sector QA v No QA In House Officer ForumsSeminarse-L&DConferences Qualification s Partnership s Budget v No Budget Non R&B Corp v Service TNA Leg Train v E-mail Circulars

5. w w w. w e s t o x o n. g o v. u k Straw Poll – External Provision Surveyed 10 Local R&B Services: Spent between £0 to £13,000 last year, Some had internal trainers, some didn’t, Some used IRRV, some used CIPFA, Some funded qualifications, some didn’t, Some had their own budget, some dipped into centralised corporate budgets, Some paid other LA’s to provide. BUT – THEY ALL HAD COMMON GOALS!

6. w w w. w e s t o x o n. g o v. u k So What Do We Have? REINVENTION DUPLICATION NO ECONOMIES OF SCALE NO KNOWLEDGE SHARING PRIVATE SECTOR CONTROL So, in a word: CHAOS !!!

7. w w w. w e s t o x o n. g o v. u k Should we bring it all together? Pressures not to: - League Tables, - Funding Competition, - Protectiveness, - It is Difficult. But, if we take control, what can we have?

8. w w w. w e s t o x o n. g o v. u k Pooled Resources Pooled Knowledge Pooled Ideas Joint Procurement VFM Extensive Programme Range Shared Officers Benchmark Achievements Share Best Practice Skills Register Communities Of Practice Mentoring Network SPOC For Legislation Investment Opportunities Research Approved Provider Register Up to date Practice

9. w w w. w e s t o x o n. g o v. u k So What’s the VISION? Academic opinion: “An organisation should learn if any of its units acquires knowledge that it recognises as potentially useful to the organisation”. Huber, 1991

10. w w w. w e s t o x o n. g o v. u k The Vision Thames Valley University of Revs & Bens: Shared Training and Lecturing Resources, Centrally controlled programme of training, development, qualifications, discussion forums, think-tank sessions, best practice documentation etc etc. Central register of skills and needs, Jointly agreed resource allocation and Curriculum, Marketing Services externally to other LA’s and agencies – to achieve ultimate Value for Money.

11. w w w. w e s t o x o n. g o v. u k How do we get there? Pool information, Evaluate current benefit from investment, Agree priorities, Pool skills and needs, Pool budgets, Explore Funding Opportunities, Employ research student, Use the TVA or a Shared Service Board.

12. w w w. w e s t o x o n. g o v. u k What are the benefits? Shared knowledge, training and development could lead to shared: - Competency Frameworks, - Contingency Resources, - Income Generation, - Project Management ….. Beacon Scheme example – 79% of visitors report the subsequent implementation of change or improvement (63% adapted, 29% enhanced or accelerated and 8% adopted).

13. w w w. w e s t o x o n. g o v. u k Getting Started….