1. Workforce Development

2. Workforce Development & Recruitment SCA Training Programme update Core, specialist and management short courses 2011-12: 139 courses with 2,143 places 2012-13: 123 courses with 1,968 places Cost per place has decreased from £56 to £54 (includes planning & commissioning, trainers, venues, refreshments, admin, IT, quality assurance, evaluation)

3. Take-up and Developments Programme revised – CQC requirements, increased personalisation & provider priorities 15 approved training suppliers Co-facilitation with experts by experience Take up risen from 74% to 83% places available over last year Improved administration & on-line booking Participant quality ratings consistently excellent – good

4. Surrey NMDS Data Oct 2012 Care Homes SLDom care Vacancy rate 3.6%1.7%8.9% Turnover 16.8%14%28.5%

5. Recruitment DNAs and advance cancellations for SCA training courses have doubled since June Surrey Connects Sept 2012: particular demand for care assistants and home carers across most areas in Surrey Recent feedback from providers to CWi indicates financial squeeze is impacting on retention and ability to maintain high quality workforce development

6. Workforce Challenges - CWi There is a need for clear direction to align policy developments with practice, especially in relation to personalisation. Workers need a breadth of knowledge and flexibility to meet the changing demands of people who use social care services, especially people with complex needs. Supervision and effective support for workers is increasingly challenging with a dispersed workforce. Maintaining high-quality workforce development programmes requires creative approaches in the light of available funding.

7. Recruitment problems & impact on workforce development 1.Are you experiencing recruitment difficulties? What problems are you having? 2.Are there different recruitment issues in residential care, Supported Living, domiciliary care? 3.How are these problems affecting your ability to recruit people with the right values and skills? 4.What impact are these problems having on how you train and develop your staff? 5.What can SCA do to help?

8. Proposals for Specialist WD Communicating with people who have a learning disability – above basic awareness Activities planning MCA with a focus on safeguarding, raising concerns and use of restraint