1. Book on-line by visiting www.cw-events.co.uk, fax to 02476 654266 or post to the address below. Chinese Language and Culture, 6 th August 2007. Oak Tree Conference Centre, Coventry, CV3 2UN Please Reserve ____places at this event for the following Mr/Mrs/Ms  ______________________________Position_______________________ Email ____________________________________Dietary________________________ Mr/Mrs/Ms  ______________________________Position________________________ Email ____________________________________ Dietary________________________ Company Name: ___________________________Telephone______________________ Company Address:__________________________Post Code _____________________ Special requirements/disability details____________________________________ _____  024 76 654321 TERMS & CONDITIONS Booking confirmation Upon receipt of your booking, confirmation will be issued. Should you not receive this within 48 hours, or if the details on your confirmation are incorrect, please contact the Events team on 024 76 654321. Cancellation policy Should you wish to cancel a booking, you will receive a full refund, providing notification is received in writing (letter/fax/email) full 7 days before the event. If a booking is made within the 7 day period any cancellations will incur a full charge. Substitution of delegates from the same organisation may be made at any time with no extra charge. Disabilities We aim to ensure that delegates with disabilities are offered a common high level of service when attending Chamber events. If you require any further information regarding either the event or the venue, please contact our events team on 024 76 654321. Either I enclose a cheque for £______ OR Please invoice (Members Only) OR Credit Card Details Exp Date / Name on Card If you do not wish your details to form part of the delegate list for this event, please tick this box www.cw-chamber.co.uk Monday 6 th August 2007 9:30am – 16:00pm Oak Tree Conference Centre, Coventry, CV3 2UN Please post/fax to: Mark Eaton Coventry & Warwickshire Chamber of Commerce Oak Tree Court Binley Business Park Harry Weston Road Coventry CV3 2UN FAX: 02476 654266 Chinese Language and Culture One day Introduction Course Being able to converse in your clients language always places you ahead of the competition. The Chamber, in association with Birmingham University, is offering an introductory taster course specifically aimed at helping you make that first step. The objectives of this course is to introduce you the basics of the Chinese language and culture and give you the confidence to put into practice what you have learned. The cost £130.00 per person members, £160.00 per person non-members and includes lunch. You will be invoiced PRIOR to the event. However, if you would prefer to pay by cheque, please make it payable to Coventry & Warwickshire Chamber of Commerce or CWCC for the total amount ( including the VAT) and post together with your booking form to the address below. Due to the interactive nature of this course places are limited so please book early. Examples of topics covered : Meeting and greeting in a professional context Providing information about yourself and your company Formality and appropriate forms of address Food and drink Social conventions Visits and meetings in China Welcoming visitors to the UK