1. Protocol IT Ltd From

2. www.progressmediation.co.uk

3. About Access all case information from one place Case management system integrates all mediation tools needed No installation, upgrades or maintenance – Secure access via web browser Progress Mediation Designed with mediators For mediators www.progressmediation.co.uk

4. Problems Huge rise in referrals – Resulting in increasing admin overhead Legal requirement – Store case information for six years – Multiple information types Time – Completing monthly LSC forms Mediators working in multiple locations www.progressmediation.co.uk

5. Solutions Minimise time input per case – Automate letters & invoices with templates Combine case information into single location for easy access Automatically generate monthly LSC forms from existing data Links mediators together between multiple locations www.progressmediation.co.uk

6. Benefits Integrates all case aspects Invoice management Full diary management across the firm – Tracks time and tasks efficiently Integrates letters, forms and tools into a single package Integrated backup and redundancy www.progressmediation.co.uk

7. How to buy Access Online Services – 2 options: – Monthly subscription – Annual subscription Installation onto your infrastructure – Software license model www.progressmediation.co.uk

8. Screen layout Main menu screen Case summary screen www.progressmediation.co.uk

9. Report Generation Invoice Generation Email Integration Auto reminders SMS & Email Letter Generation LSC form Generation Client database Solicitor database Case Tracking Case Key dates Case Tasks Mediator Tasks + Calendar Progress Mediation Progress Externally Hosted email www.progressmediation.co.uk

10. Summary Combines all the tools for mediation into one place Streamlines mediation case management Provides a single communications tool Progress Mediation Designed with mediators For mediators www.progressmediation.co.uk

11. Contact Loughborough Innovations Centre Charnwood Building Holywell Park Loughborough Leicestershire LE11 3AQ T : 01509 556130 E : info@progressmediation.co.uk www.progressmediation.co.uk