1. The Enterprise Guide to Video Conferencing Created using iThoughts [...] [...]

2. The Enterprise Guide to Video Conferencing

3. Introduction

4. Who is this document for?

5. What do you want to achieve? Video Calls Video Conferencing Document Sharing Recording Web Streaming Video Messaging Who are your users and what are their job roles?

6. What do you want to achieve? Where are your users and what devices will they use? What are your capacity requirements? – Number of Users – Concurrent Users – Network Capacity – Server Capacity

7. What do you want to achieve? – PC Processor & Memory Capacity What is your budget? What is your required Return on Investment

8. System Considerations Endpoints – Room System Huddle Room System Small Room System Medium to Large Room System Mobile Room System Board Room & Lecture Theatres – Desktop System

9. System Considerations – Software System Infrastructure – MCU – Gatekeeper – Firewall Traversal Server – Management – Integration

10. System Considerations – Recording – Other Infrastructure Components User Interface – Scheduled Calls – Unscheduled Calls (Ad Hoc) – Directory Integration

11. Security Considerations User Authentication Auto Answer vs Manual Answer Endpoint on Internal Network Side of Firewall Endpoint in DMZ Endpoint on Public Internet Side of Firewall Video Conferencing Infrastructure with Firewall Traversal

12. Security Considerations The Future

13. Design & Specification Design & Architecture - Endpoints Design & Architecture - Infrastructure – Hardware – Virtual Infrastructure – Hosted – Cloud – Hybrid

14. Design & Specification Physical Network Requirements – LAN & Switch Port Speed & Duplex – Spanning Tree – Proxy Servers IP Addressing WAN & Internet Bandwidth Requirements MCU/Bridge Requirements

15. Design & Specification Network Security Resilience/Redundancy Integration User Trial – Users – Endpoints – Infrastructure

16. Design & Specification – Bandwidth – Security Restrictions – Success Criteria – Stakeholders – Sign Off

17. Deployment Planning Preparation Installation Configuration – Infrastructure – Enfpoint – Directories

18. Deployment Testing – Network Infrastructure – Internal Private Call Testing – External Private Calls – Public Calls – Document Sharing Training

19. Deployment – Operational – User Documentation Maintenance

20. Next Steps [...] [...]