1. Portobello/ Craigmillar Results Edinburgh People Survey 2013 Results business intelligence research conducted by commissioned by on behalf of EPS 2013

2. Approach analysis from business intelligence2 Result shows a significant positive trend over five years Result is significantly lower than the average for the whole city Result shows a significant negative trend over five years No data is available for this period as the question was not asked Result is significantly higher than the average for the whole city Question was previously asked in a way that only allows city-wide figures to be fairly tracked over time. A total of 5,058 surveys were carried out between 25th September and 20th November 2013 Surveys were undertaken in street and in home, with a sample designed to achieve robust data, accurate to +/-5% within each neighbourhood partnership area Slides in this presentation show graphs of the most recent results, shown against a table of historic data. In all cases the tables show the percentage of residents who "agree" with a statement or who are "satisfied" with a service Significant differences are reported at the 95% confidence level and are denoted by:

3. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Quality of life (Q39) analysis from business intelligence3 Thinking about Edinburgh as a whole, how satisfied or dissatisfied are you with it as a place to live? City as a place to live '09'10'11'12'135YC Edinburgh 92%88%91%97%95%3% City Centre 95%91%98%97%3% Craig / Dud. 99%94%96%94%-5% Porto. / Craig. 96%98% 96%1% Libert. / Gilm. 94%90%97% 3% South Central 84%94%98%99%15% South West 89%91%97%90%1% Pentlands 74%94%93%96%22% Western Ed. 80%88%98%96%16% Almond 94%88%98%99%5% Forth 93%85%98%88%-5% Inverleith 88%92%98% 10% Leith 79%89%97%93%14%

4. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Quality of life (Q40) analysis from business intelligence4 To what extent are you satisfied or dissatisfied with the way the Council is managing the city? Management of the city '09'10'11'12'135YC Edinburgh 35%57%46%72%74%39% City Centre 70%44%81%83%13% Craig / Dud. 74%44%84%74%0% Porto. / Craig. 47%92%82%77%31% Libert. / Gilm. 55%38%66%74%19% South Central 50%64%83%88%38% South West 40%47%74%69%29% Pentlands 55%35%66%64%9% Western Ed. 48%38%59%69%21% Almond 70%33%67%71%1% Forth 39%55%61%69%30% Inverleith 67%39%77%79%12% Leith 65%34%71%73%8%

5. Quality of life (Q41)  Following on from this, respondents were asked for their reasons why they were satisfied or dissatisfied with the way the Council is managing the city. The main reasons given by respondents who were satisfied (n=308) were: – Never had any problems/ no issues/ no complaints (42%) – Everything seems to run well/ well managed/ do their best (25%) – Happy with services/good services (10%)  The top reasons given by respondents who were dissatisfied (n=31) were: – Trams (36%) – Roads/ pavements (32%) – General mismanagement/ poor use of funds (19%) Please note that respondents could give more than one reason for satisfaction/ dissatisfaction therefore percentages sum to more than 100%. analysis from business intelligence5 To what extent are you satisfied or dissatisfied with the way the Council is managing the city? Why do you say this?

6. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Quality of life and area (Q1) analysis from business intelligence6 Thinking of your neighbourhood area, by which I mean the area within a 15 minute walk of your home, how satisfied or dissatisfied are you with this area as a place to live? Neighbourhood as a place to live '09'10'11'12'135YC Edinburgh 92%89%90%94%93%1% City Centre 89%92%93%88%96%7% Craig / Dud. 87%94%95%96%93%6% Porto. / Craig. 93%89%95% 94%1% Libert. / Gilm. 92%90%84%94%95%3% South Central 95%92%93%97%96%1% South West 89%88%92%98%83%-6% Pentlands 93%94% 97%94%1% Western Ed. 94%81%94%97%96%2% Almond 97%90%91%97% 0% Forth 92%83%76%93%84%-8% Inverleith 92%87%88%86%98%6% Leith 91%85%84%88%92%1%

7. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Quality of life and area (Q20) analysis from business intelligence7 To what extent are you satisfied or dissatisfied with the way the Council is managing your neighbourhood? Management of the neighbourhood '09'10'11'12'135YC Edinburgh 81%70%74%85%87%6% City Centre 88%79%86%84%92%4% Craig / Dud. 74%82%75%93%85%11% Porto. / Craig. 84%65%79%93% 9% Libert. / Gilm. 82%67%76%87%91%9% South Central 85%55%81%90% 5% South West 83%71%68%85%75%-8% Pentlands 71%80%76%83%91%20% Western Ed. 72%52%68%78%89%17% Almond 95%78%75%84%91%-4% Forth 81%67%66%82%77%-4% Inverleith 73%74%72%83%91%18% Leith 74%67%62%85%80%6%

8. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Communications (Q29) analysis from business intelligence8 The Council takes account of residents views when making decisions '09'10'11'12'135YC Edinburgh 55%40%-15% City Centre 72%24%-48% Craig / Dud. 51%52%1% Porto. / Craig. 69%44%-25% Libert. / Gilm. 45%30%-15% South Central 69%44%-25% South West 59%31%-28% Pentlands 56%49%-7% Western Ed. 44%51%7% Almond 45%50%5% Forth 43%35%-8% Inverleith 60%31%-29% Leith 51%40%-11%

9. Quality of life and area (Q2) analysis from business intelligence9 What should be the top priority for improving the quality of life in your neighbourhood? 20092010201120122013 1 Activities for children / young people Housing improvement / more affordable housing Clean up the area / improved street cleaning Road improvements and safety Road / traffic improvements 2 Clean up the area / improved street cleaning Activities for children / young people Road / traffic improvements Clean up the area/ street cleaning/ rubbish collection Activities for children / young people 3 Better police service / more patrols More jobs / employment opportunities Deal with dog fouling Activities for children/ young people Deal with dog fouling 4 Housing improvement / more affordable housing Tackle anti social behaviour Shopping, entertainment, amenities Improved/ more affordable housing Clean up the area/ street cleaning/ rubbish collection 5 Tackle anti social behaviour Clean up the area / improved street cleaning Activities for children / young people Parking improvements Housing improvement / more affordable housing

10. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Community planning (Q3) analysis from business intelligence10 Do you feel that you are able to have a say on things happening or how Council services are run in your local area (neighbourhood or community)? Feel able to have a say on local services '09'10'11'12'135YC Edinburgh 43%32%50%34%33%-10% City Centre 34%22%54%37%18%-16% Craig / Dud. 15%61%58%34%31%16% Porto. / Craig. 56%33%64%46%34%-22% Libert. / Gilm. 64%27%44%26% -38% South Central 44%38%58%35%41%-3% South West 48%27%41%33% -15% Pentlands 44%24%58%49%32%-12% Western Ed. 52%16%56%37%47%-5% Almond 54%59%51%33%43%-11% Forth 39%15%35%26%25%-14% Inverleith 41%24%46%27%34%-7% Leith 20%28%39%31%33%13%

11. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Community planning (Q4) analysis from business intelligence11 “My neighbourhood within a 15/20minute walk of my home is a place where people from different backgrounds can get on well together?” Different backgrounds can get on well together '09'10'11'12'135YC Edinburgh 82%73%82%90%84%2% City Centre 92%90%80%95%90%-2% Craig / Dud. 81%86%81%91%84%3% Porto. / Craig. 85%65%82%90%82%-3% Libert. / Gilm. 91%65%81%86%87%-4% South Central 79% 91%93%91%12% South West 83% 79%92%76%-7% Pentlands 84%45%86%93%87%3% Western Ed. 82%69%86%81%88%6% Almond 83% 78%87%89%6% Forth 85%73%68%90%72%-13% Inverleith 75% 83%88%83%8% Leith 64%58%84%93%81%17%

12. Environment (Q9) analysis from business intelligence12 How satisfied or dissatisfied are you with the quality of new buildings and the spaces around them in your local area? Quality of new buildings and spaces around them 20122013 Edinburgh 87% 77% City Centre 91% 84% Craig / Dud. 92% 75% Porto. / Craig. 96% 94% Libert. / Gilm. 90% 65% South Central 82% 77% South West 84% 63% Pentlands 81% 80% Western Ed. 78% 72% Almond 90% 89% Forth 81% 67% Inverleith 84% 78% Leith 92% 70%

13. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Environment (Q10) analysis from business intelligence13 Overall, how satisfied or dissatisfied are you with street cleaning in your local neighbourhood? Street cleaning '09'10'11'12'135YC Edinburgh 84%80%72%86%84%0% City Centre 93% 82%95%89%-4% Craig / Dud. 75%92%74%83%92%18% Porto. / Craig. 90%96%77%79%88%-2% Libert. / Gilm. 93%98%74%80%92%-1% South Central 83%73%80%90%88%5% South West 87%84%74%90%66%-21% Pentlands 73%57%75%80%76%3% Western Ed. 82%59%62%83%65%-17% Almond 89%90%74%92%95%6% Forth 87%71%67%80%70%-17% Inverleith 81%85%74%89%93%12% Leith 66%60%53%87%85%19%

14. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Environment (Q10) analysis from business intelligence14 Overall, how satisfied or dissatisfied are you with refuse collection in your local neighbourhood? Refuse collection '09'10'11'12'135YC Edinburgh 87%85%87%78%75%-12% City Centre 91%92%85%97%78%-13% Craig / Dud. 88%95%88%79%82%-6% Porto. / Craig. 90%96%97%71%73%-17% Libert. / Gilm. 94% 91%75%76%-18% South Central 78%80%83%88%76%-2% South West 90%88%79%74%62%-28% Pentlands 72%61%87%71%82%10% Western Ed. 90%72%80%66%68%-22% Almond 96%92% 86%80%-16% Forth 93%87%89%70%64%-29% Inverleith 84%92%82%79%83%-1% Leith 78%62%78%84%73%-5%

15. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Environment (Q10) analysis from business intelligence15 Overall, how satisfied or dissatisfied are you with recycling in your local neighbourhood? Recycling '09'10'11'12'135YC Edinburgh 80%81%79%84%80%0% City Centre 85%94%76%95%81%-4% Craig / Dud. 82%96%78%85%83%1% Porto. / Craig. 85%94%99%80%76%-9% Libert. / Gilm. 86%92%87%77% -9% South Central 68%65%67%90%82%14% South West 84%86%72%86%68%-16% Pentlands 71%60%84%74%85%14% Western Ed. 80%72%73%78%75%-5% Almond 93%88% 91%82%-11% Forth 92%86%74%75% -17% Inverleith 55%78%74%84%87%32% Leith 75%61%72%85%82%7%

16. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Parks (Q10) analysis from business intelligence16 Overall, how satisfied or dissatisfied are you with parks or other green spaces in your local neighbourhood? Parks or other green spaces '09'10'11'12'135YC Edinburgh 79%75%80%93%91%12% City Centre 84%80%91%95% 11% Craig / Dud. 91%88%83%98%89%-2% Porto. / Craig. 88%80%93%92%98%10% Libert. / Gilm. 90%66%65%93%96%6% South Central 75%81%86%96%97%22% South West 84% 81%92%75%-9% Pentlands 63%58%86%83%91%28% Western Ed. 77%65%73%90%88%11% Almond 74%85%81%97%96%22% Forth 81%74%77%86%84%3% Inverleith 83%74%85%92%93%10% Leith 57%56%66%96%86%29%

17. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Environment (Q10) analysis from business intelligence17 Overall, how satisfied or dissatisfied are you with the maintenance of roads in your local neighbourhood? Maintenance of roads '09'10'11'12'135YC Edinburgh 62%52%53%56%53%-9% City Centre 78%47%68%56% -22% Craig / Dud. 82%55% 71%64%-18% Porto. / Craig. 73%49%76%52%56%-17% Libert. / Gilm. 78%44%52%49%41%-37% South Central 56%60% 74%64%8% South West 79%65%50% 51%-28% Pentlands 54%26%45%55%51%-3% Western Ed. 47%37%31%34%54%7% Almond 64%67%56%49%46%-18% Forth 69%68%60%55%39%-30% Inverleith 23%62%54%77%58%36% Leith 45%36%30%51%55%10%

18. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Environment (Q10) analysis from business intelligence18 Overall, how satisfied or dissatisfied are you with the maintenance of pavements and footpaths in your local neighbourhood? Maintenance of pavements '09'10'11'12'135YC Edinburgh 67%62%56%66%64%-3% City Centre 80%76%70%85%72%-8% Craig / Dud. 79%82%57%71% -8% Porto. / Craig. 79%69%75%63%55%-24% Libert. / Gilm. 83%70%55%54%69%-14% South Central 62%66%64%77% 15% South West 82%67%56%72%60%-22% Pentlands 51%26%52%59%63%12% Western Ed. 56%37%38%55%50%-6% Almond 64%69%56%69%68%4% Forth 80%65%58%57%47%-33% Inverleith 39%71%57%70%67%28% Leith 45%40% 58%65%20%

19. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Environment (Q10) analysis from business intelligence19 Overall, how satisfied or dissatisfied are you with street lighting in your local neighbourhood? Street lighting '09'10'11'12'135YC Edinburgh 87%83%85% 94%7% City Centre 95%94%89% 97%2% Craig / Dud. 83%97%88% 96%13% Porto. / Craig. 93%98% 95%2% Libert. / Gilm. 99%96%87% 96%-3% South Central 76%79%86% 96%20% South West 97%87%85% 92%-5% Pentlands 77%65%87% 92%15% Western Ed. 86%65%82% -4% Almond 90%88%87% 95%5% Forth 93%83%75% 93%0% Inverleith 78%84%86% 98%20% Leith 74%65%62% 94%20%

20. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Transport (Q10) analysis from business intelligence20 How satisfied or dissatisfied are you with public transport in your local neighbourhood? Public transport '09'10'11'12'135YC Edinburgh 85%72%88%85%73%-12% City Centre 93%83%91%93%84%-9% Craig / Dud. 98%82%93%89%76%-22% Porto. / Craig. 94%50%99%91%81%-13% Libert. / Gilm. 84%50%88%95%63%-21% South Central 80%90% 91%78%-2% South West 84%88%92%88%75%-9% Pentlands 77%46%85%74%73%-4% Western Ed. 86%62%89%73%81%-5% Almond 77% 73%71%46%-31% Forth 97%91%88%92%83%-14% Inverleith 81%64%82%86%77%-4% Leith 71%73%98%90%73%2%

21. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Culture and sport (Q10) analysis from business intelligence21 How satisfied or dissatisfied are you with sport and leisure facilities run by Edinburgh Leisure in your local neighbourhood? Sport and leisure facilities run by Edinburgh Leisure '09'10'11'12'135YC Edinburgh 73%66%65%77%71%-2% City Centre 88%87%76%91%78%-10% Craig / Dud. 62%79%76%70%72%10% Porto. / Craig. 71%52%59%84%87%16% Libert. / Gilm. 80%52%58%81%56%-24% South Central 72%77%69%77%81%9% South West 76%75%64%80%61%-15% Pentlands 67%37%58%62%70%3% Western Ed. 81%55%74%84%79%-2% Almond 63%75%58%75%62%-1% Forth 75%68%67%70%76%1% Inverleith 79%66%68%65%72%-7% Leith 71%65%44%92%69%-2%

22. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Culture and sport (Q10) analysis from business intelligence22 How satisfied or dissatisfied are you with facilities for older people in your local neighbourhood? Facilities for older people '09'10'11'12'135YC Edinburgh 32%24%42%34%38%6% City Centre 34%30%45%26%30%-4% Craig / Dud. 27%25%35%25%42%15% Porto. / Craig. 34%21%38%35%51%17% Libert. / Gilm. 33%23%40%49%28%-5% South Central 24%14%42%29%40%16% South West 27%42%34%28%32%5% Pentlands 48%19%54%44% -4% Western Ed. 32%27%41%34%42%10% Almond 44%23%51%39%43%-1% Forth 29%36%32%30%38%9% Inverleith 22%15%45%32%36%14% Leith 28%11%25%38%26%-2%

23. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Schools (Q10) analysis from business intelligence23 How satisfied or dissatisfied are you with nursery schools in your local neighbourhood? Nursery schools '09'10'11'12'135YC Edinburgh 88%79%81%86%95%7% City Centre 90%96%77%95%99%9% Craig / Dud. 92%75%86%79%99%7% Porto. / Craig. 95%89%98%95%97%2% Libert. / Gilm. 90%87%79%95%97%7% South Central 83%76%80%77%93%10% South West 90%87%82%84%94%4% Pentlands 77%55%83%75%94%17% Western Ed. 94%70%80%91%89%-5% Almond 98%71%81%97%98%0% Forth 87%94%85%81%96%9% Inverleith 95%97%67%70%98%3% Leith 69%64%83%98%90%21%

24. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Schools (Q10) analysis from business intelligence24 How satisfied or dissatisfied are you with primary schools in your local neighbourhood? Primary schools '09'10'11'12'135YC Edinburgh 90%80%84%89%96%6% City Centre 92%96%68%94%97%5% Craig / Dud. 94%76%91%82%98%4% Porto. / Craig. 96%95% 98%2% Libert. / Gilm. 93%88%76%95%99%6% South Central 80%78%90%89%98%18% South West 91%87%90%86%94%3% Pentlands 78%54%90%80%96%18% Western Ed. 94%70%75%94%91%-3% Almond 98%73%82%97%98%0% Forth 91%94%90%84%97%6% Inverleith 97%98%81%73%97%0% Leith 70%63%79%97%92%22%

25. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Schools (Q10) analysis from business intelligence25 How satisfied or dissatisfied are you with secondary schools in your local neighbourhood? Secondary schools '09'10'11'12'135YC Edinburgh 87%80%77%87%97%10% City Centre 90%96%70%95%99%9% Craig / Dud. 90%80%91%76%98%8% Porto. / Craig. 92%94%73%94%98%6% Libert. / Gilm. 92%89%68%96%99%7% South Central 75%76%81%88%99%24% South West 90%83%79%85%95%5% Pentlands 76%55%87%75%96%20% Western Ed. 89%69%75%93%97%8% Almond 98%78% 95%98%0% Forth 88%94%79%83%98%10% Inverleith 97%99%71%74%98%1% Leith 65%63%73%95% 30%

26. Libraries (Q14) analysis from business intelligence26 Have you visited a library in your neighbourhood in the last 12 months? Have visited a library in the last 12 months 20122013 Edinburgh 33%34% City Centre 13%25% Craig / Dud. 35%28% Porto. / Craig. 29%37% Libert. / Gilm. 43%25% South Central 43%26% South West 16%34% Pentlands 37%30% Western Ed. 52%65% Almond 35%28% Forth 34%30% Inverleith 25%32% Leith 28%45%

27. Libraries (Q15) analysis from business intelligence27 Have you used the online library service in the last 12 months? Have used the online library service in the last 12 months 20122013 Edinburgh 9% City Centre 7% Craig / Dud. 6% Porto. / Craig. 2%6% Libert. / Gilm. 10%8% South Central 16%17% South West 13% Pentlands 4%8% Western Ed. 24%18% Almond 12%7% Forth 3%5% Inverleith 9%2% Leith 2%14%

28. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Libraries (Q16) analysis from business intelligence28 Overall, how satisfied or dissatisfied are you with the library service? Library service '09'10'11'12'135YC Edinburgh 87%85%90%97%95%8% City Centre 90%98%91%89%91%1% Craig / Dud. 85%98%94%100%99%14% Porto. / Craig. 86%95%94%97%100%14% Libert. / Gilm. 88%99%89%99%97%9% South Central 78%91%90%98%88%10% South West 93%98%88%100%80%-13% Pentlands 78%61%95%97%92%14% Western Ed. 84%67%88%98%96%12% Almond 96%94%90%98%97%1% Forth 92%96%82%99%98%6% Inverleith 96%99%90%93%99%3% Leith 83%76%93%92%95%12%

29. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Community safety (Q17) analysis from business intelligence29 How satisfied or dissatisfied are you with the way violent crime is dealt with in your local neighbourhood at present? Violent crime '09'10'11'12'135YC Edinburgh 91%71% 77%75%-16% City Centre 98%79%87%67%91%-7% Craig / Dud. 95%89%79%67%83%-12% Porto. / Craig. 93%75%89%82%66%-27% Libert. / Gilm. 93%46%81%85%71%-22% South Central 91%69%60%75%51%-40% South West 95%78%57%90%81%-14% Pentlands 95%70%60%75%93%-2% Western Ed. 81%69%81%91%59%-22% Almond 100%72% 90%92%-8% Forth 87%84%65%26%67%-20% Inverleith 77%55%77%69%77%0% Leith 80%61%43%61%62%-18%

30. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Community safety (Q17) analysis from business intelligence30 How satisfied or dissatisfied are you with the way vandalism and graffiti is dealt with in your local neighbourhood at present? Vandalism and graffiti '09'10'11'12'135YC Edinburgh 83%76%71%80%75%-8% City Centre 92%84%87%74%87%-5% Craig / Dud. 80%79%72%79%84%4% Porto. / Craig. 87%86%88%90%74%-13% Libert. / Gilm. 90%71%70%82%74%-16% South Central 82%73%61%90%54%-28% South West 85%78%60%89%76%-9% Pentlands 76%64%67%85%91%15% Western Ed. 81%75%73%85%65%-16% Almond 92%82%76%89%92%0% Forth 86%73%65%33%62%-24% Inverleith 81% 75%70%80%-1% Leith 56%61%51%71%64%8%

31. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Community safety (Q17) analysis from business intelligence31 How satisfied or dissatisfied are you with the way anti social behaviour is dealt with in your local neighbourhood at present? Anti social behaviour '09'10'11'12'135YC Edinburgh 75%64%67%76%74%-1% City Centre 88%75%82%73%92%4% Craig / Dud. 72%48%67%60%84%12% Porto. / Craig. 77%73%89% 76%-1% Libert. / Gilm. 78%47%67%73%70%-8% South Central 70%71%59%85%47%-23% South West 75% 60%88%76%1% Pentlands 69%68%63%80%92%23% Western Ed. 69%73%66%79%60%-9% Almond 91%59%73%88%89%-2% Forth 83%72%63%32%60%-23% Inverleith 59%60%77%69%79%20% Leith 55%48%42%63%62%7%

32. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Community safety (Q17) analysis from business intelligence32 How satisfied or dissatisfied are you with the way dog fouling is dealt with in your local neighbourhood at present? Dog fouling '09'10'11'12'135YC Edinburgh 69%61%56%48%49%-20% City Centre 84%83%82%70%71%-13% Craig / Dud. 60%74%50%17%46%-14% Porto. / Craig. 71%74%54%47%36%-35% Libert. / Gilm. 80%59%54%26%10%-70% South Central 66%61%60%66%41%-25% South West 77%58%47%67%51%-26% Pentlands 70%33%51%61%57%-13% Western Ed. 58%38%47%58%53%-5% Almond 84%78%63%42%66%-18% Forth 76%51%53%28%45%-31% Inverleith 50%66%68%61%55%5% Leith 48%46%37%41%50%2%

33. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Community safety (Q18) analysis from business intelligence33 Is street drinking or alcohol related disorder a problem in your neighbourhood? Street drinking '09'10'11'12'135YC Edinburgh 72%65%72%82%79%7% City Centre 63%43%67%59%89%26% Craig / Dud. 80%51%73%89%86%6% Porto. / Craig. 61%65%76%82%74%14% Libert. / Gilm. 70%50%73%87%82%12% South Central 65%84%74%81%70%5% South West 76%77%78%75%76%0% Pentlands 71%84%75%87%89%18% Western Ed. 74%68%81%87%73%-1% Almond 90%74%76%89%91%1% Forth 58%78%54%90%65%8% Inverleith 82%60%78%80%91%9% Leith 64%43%56%78%57%-7%

34. Title Edinburgh City Centre Craig / Dud. Porto. / Craig. Libert. / Gilm. South Central South West Pentlands Western Ed. Almond Forth Inverleith Leith Community safety (Q19) analysis from business intelligence34 How safe do you feel in your neighbourhood after dark Feel safe after dark '09'10'11'12'135YC Edinburgh 81% 77%88%91%10% City Centre 91%80%85% 97%6% Craig / Dud. 77%81%77%87% 10% Porto. / Craig. 83%79%73%85%90%7% Libert. / Gilm. 74%73%78%83%99%25% South Central 80%88% 92%96%16% South West 83%80%78%86%87%4% Pentlands 85%86% 93%94%9% Western Ed. 79%76%86%91%92%13% Almond 92%86%85%87%99%7% Forth 81%74%40%89%75%-6% Inverleith 69%88%78%88%94%25% Leith 68%76%70%85%81%13%

35. Financial wellbeing (Q24) analysis from business intelligence35 How has your personal financial situation changed in the last 12 months? Change in personal financial situation 2012 % better 2012 % worse 2013 % better 2013 % worse Edinburgh 5%14%6%14% City Centre 9%7%5%15% Craig / Dud. 1%11%5%8% Porto. / Craig. 4%13%5%12% Libert. / Gilm. 1%30%12%20% South Central 9%12% 10% South West 0%9%3%25% Pentlands 10%13%5%11% Western Ed. 6%22%3%30% Almond 5%12%11%6% Forth 2%16%4%15% Inverleith 7%8%5%11% Leith 5%16%5%14%

36. Financial wellbeing (Q25) analysis from business intelligence36 How confident are you about your current and future job/ career prospects in Edinburgh? Job/ career prospects 2012 - % confident 2012 - % not confident 2013 - % confident 2013 - % not confident Edinburgh 55%12% 56%12% City Centre 69%9% 59%7% Craig / Dud. 53%8% 54%7% Porto. / Craig. 62%10% 54%9% Libert. / Gilm. 40%20% 52%13% South Central 62%11% 64%8% South West 64%12% 48%24% Pentlands 55%11% 50%12% Western Ed. 48%13% 50%18% Almond 51%13% 64%10% Forth 50%13% 54%13% Inverleith 50%7% 58%5% Leith 56%15% 62%16%

37. Communication (Q38) analysis from business intelligence37 Were you aware that the Council has neighbourhood specific Facebook pages and Twitter accounts for a range of services? Aware of neighbourhood specific Facebook pages and Twitter accounts for a range of services % aware Edinburgh 31% City Centre 39% Craig / Dud. 37% Porto. / Craig. 34% Libert. / Gilm. 11% South Central 44% South West 30% Pentlands 14% Western Ed. 32% Almond 18% Forth 35% Inverleith 33% Leith 51%

38. Contact details The Business Intelligence service provides specialist project management, research and analysis to all Council services. Contact us for more information about the Edinburgh People Survey. David F Porteous, MMRS Business Intelligence Corporate Governance The City of Edinburgh Council 0131 529 7127 (x57127) david.porteous@edinburgh.gov.uk analysis from business intelligence38