1. Better Business Broadband New Products

2. Engineer Assisted Install – Summary ►New Service – Engineer Assisted Install ►Available – Now, to almost all customers* ►Price - £85 +Vat ►IBA Commission? Yes – £10/sale once built in * Use the Area Checker for this service to check service availability before offering this service

3. Engineer Assisted Install – The Offer What is included? Install of the router The engineer visiting the customer at a time convenient for them, Setting up the connection on up to 3 PCs. Any necessary cabling Further work possible at £50/half hour

4. Engineer Assisted Install – The Pitch Who is the target customer? – Any business that does not have the internal time, expertise or interest in setting up routers themselves. Offer to every customer in the serviced area who has a new Pipex line installed “ We need to make sure this is properly set up on all my computers – can you do this? ” “ I’m not to techie minded, can someone help me set this up? ” “ I don’t have time to swap ISP, everything is working now and I don’t want the hassle of setting it up again ”

5. Engineer Assisted Install – Booking How to book: ►Place the order as usual ►Call the Pipex sales call centre on ►0800 9542 856 ►inform them of details of the customer wanting the service ►They will handle the scheduling (and any subsequent re-scheduling) of the visit.

6. Engineer Assisted Install Questions?

7. Professional Web Hosting – Summary ►New Service – Professional Web Hosting ►Available – All customers next month ►Customer Sign-Up – Via MyPipex ►Price – FREE

8. Professional Web Hosting – The Offer What is included?.co.uk domain 500MB Webspace MySQL database User friendly interface to make getting a business website up and running easy Complimentary online advertising Ability to upgrade the package to meet growing online demands

9. Professional Web Hosting – The Pitch Who is the target customer? ►Customers who currently have, or want to have, a professional web presence A highly competitive product, and it’s FREE

10. Professional Web Hosting Questions?

11. Future What do you need to do? ►Check the www.Pipex.co.uk/business site regularlywww.Pipex.co.uk/business ►Use the feedback sheets to tell us of any issues or suggests with newly launch products What are we planning? ►Exciting new products and deals to help you win more new customers