1. Northgate Housing Management System Joanne Greenhalgh - Information Manager Paul Hearty - Housing Systems Manager Monday 24th June, 2013

2. PFP and Northgate Journey
Implementation of Northgate
2003
Core Modules Implemented
Estates, Rents, Repairs, Allocations
Further Development
2009 Customer Services
2011 Contractors
HST Moved into IM&T
Restructure

3. Northgate Usage and Stats
Over 1200 users, approx. 800 concurrent users
Approx. 450 mobile users
64,000 properties
Scalable – largest table in excess of 117 million records

4. Value Added Extras E-Services – 3000 Registered Customers
Mobile Working
Workflow – Automates tasks for users
Text Messaging

5. Data Warehousing / Reporting
Restructure Data
Delivers Excellent Query Performance
Maintains Data History
Reporting At All Levels
Dashboard Creation

6. Thank-you and Any Questions