1. Leadership Challenges in Managing Change: Insights from Experience Sally Davis

2. The Role of Acknowledgement Acknowledging work already done Acknowledging the experience of the change Acknowledging the expectations of the change

3. Pressure/Urgency for Change Unity around the necessity for the change rather than the shape of the change

4. Empowerment Genuine opportunity to make suggestions and to implement them

5. Communicate, Communicate, Communicate Authenticity Double your communication

6. CBAM! Concerns Based Adoptions Model 0Awareness 1Information 2Personal 3Management 4Consequences 5Collaboration 6Re-focusing