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Student Experience – Student Satisfaction Robert McCormack Director, Planning Services.

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Presentation on theme: "Student Experience – Student Satisfaction Robert McCormack Director, Planning Services."— Presentation transcript:

1 Student Experience – Student Satisfaction Robert McCormack Director, Planning Services

2  Indicators used include:  Course Experience Questionnaire (CEQ)  Students’ Unit Reflective Feedback (SURF)  Student Perceptions of Teaching (SPOT)  University Experience Survey (UES)  Graduate Destinations Survey (GDS)  Good Universities Guide (GUG) star ratings Assessing the UWA Student Experience

3  Systematically monitoring and accounting for performance against plans https://eis.uwa.edu.au/planning_documents  Performance Indicator Reports  Selected Performance Indicators  Selected Faculty Performance Indicators https://eis.uwa.edu.au/reports Cycle of Planning and Accountability

4  Undergraduate Students – First Year and Later Years  Scales  Skills Development – fourth quartile (i.e. low)  Learner Engagement - second quartile  Teaching Quality - lowest nationally  Student Support - lowest quartile  Learning Resources - lowest quartile https://eis.uwa.edu.au/education University Experience Survey

5  Teaching practices designed to engage, challenge and transform students  Evidence-based, quality teaching practices  Rich variety of learning experiences, including service learning, that connects students to the University, professional, local and global communities  Learning and teaching experiences integrated with, and informed by, research  Teaching and learning supported with quality resources, facilities and technologies  Vibrant, collaborative learning environment within attractive campus  Preparing students to be contributing members and leaders of local, national and global communities Education Futures Vision

6 Executive Information System https://eis.uwa.edu.au/

7 Key Contacts Mr Robert McCormack Director, Planning Services Phone 6488 2816 Email Robert.McCormack@uwa.edu.auRobert.McCormack@uwa.edu.au Mr Luke Minchin Manager, Statistical Services Statistics Office Phone 6488 3673 Email luke.minchin@uwa.edu.auluke.minchin@uwa.edu.au Ms Christina Miller Manager, Planning Support Phone 6488 3662 Email christina.miller@uwa.edu.auchristina.miller@uwa.edu.au Dr Greg Marie Director of Institutional Research Unit Phone 6488 3190 Email greg.marie@uwa.edu.augreg.marie@uwa.edu.au

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