1. An increasing focus for research support Felicity Renner, Samantha Blake & Ilze Jonikis Information Services, University of Western Australia

2. DRIVERS FOR CHANGE Shift in research support UWA goals –Top 50 –Research funding Information Services goals –Aligned to the strategic direction of university –Targeted support for researchers

3. PLANNING FOR CHANGE Faculty Liaison Coordinators Refocussing librarians’ tasks Collection Development Reduced face-to-face UG IL Working groups Communication and Promotion Training (of librarians) Online Learning Strategy

4. PREPARING FOR CHANGE Up-skilling librarians Higher education environment Research Data Management Research Impact Measurement Open Access Conducting successful liaison visits Marketing our research services

5. CHANGING Research Data Management support

6. CHANGING Open Access support

7. CHANGING Research Impact Measurement support Research Impact Measurement Service –Pilot 2011 –Research responses –Online support “I actually feel incredibly privileged to have had this opportunity, and would jump at it should I be lucky enough to be chosen again.”

8. CHANGING Research Impact Measurement Service

9. QUESTIONS