1. ©Future Systems Consulting, Inc. 2012 Richard Bents, Ph.D. Partner, Future Systems Consulting, Inc. Kelly Rietow, MBA, PHR Principal, Roo Solutions Management to Leadership in a Global Economy

2. ©Future Systems Consulting, Inc. 2012 We are Global Successful global leaders build partnerships/collaborations Global leaders lead through paradox Global leadership spans hierarchy and continents; strategies have to meet the complexity of the landscape Global leaders must be curious about other cultures and enjoy the challenges of communicating in a fast-paced global business environment

3. ©Future Systems Consulting, Inc. 2012 Session Goals To engage the participants in exploring global leadership To understand the global leadership often requires distance learning To review options for global leadership development in an international context To demonstrate an international global leadership development model

4. ©Future Systems Consulting, Inc. 2012 Learning Objectives To distinguish between global management and global leadership To learn when to manage and when to lead To understand the complexities of global partnerships and collaborations To appreciate leading through paradox

5. ©Future Systems Consulting, Inc. 2012 Presentation Outline Introductions Define Global Leadership Differentiate Management and Leadership Management Internationally Leadership Internationally Leading through Paradox Name the Paradox Ask Provocative Questions Learning Global Leadership 2 Foundations for Success 3 Assumptions held by Global Leaders 4 Critical Skills to be Practiced 5 Basic Characteristics Reviewing a Global Leadership Development Model ShareOn Corporate Leader Resources ShareOn Community Forward to the Roots (Journal of Social Business, Vol. 1. No 2, July 2011)

6. ©Future Systems Consulting, Inc. 2012 Managers Leaders Take care of where you are Are concerned with finding the facts Create policies See and hear what is going on Find answers and solutions Look for similarities between current and previous problems Think that a successful solution to a management problem can be used again Take you to a new place Deal with uncertainty Establish principles Hear when there is no sound and see when there is no light Formulate the questions and identify the problems Look for differences Wonder whether a problem in a new environment might require a different solution

7. ©Future Systems Consulting, Inc. 2012 Management Competencies Ability to Delegate Analytical Thinking Conflict Management Customer Orientation Decision Making Managing Execution Organizational Thinking Stress Resistance Understanding Financial Data Leadership Potentials Ability to Motivate Others Building Trust Communication Developing Others Initiating Change Openness Strategic Thinking Value-congruence Visioning Transition Skills Drive and Initiative Self Understanding Team Building Work Life Balance SELF REPORT 360 FEEDBACK

8. ©Future Systems Consulting, Inc. 2012 The Foundation for Success 1.Lead through the paradoxes of the world 2. Ask provocative questions that stimulate thinking about the paradox

9. ©Future Systems Consulting, Inc. 2008 3 Assumptions held by Global Leaders 4 Critical Skills to be practiced 5 Basic Characteristics We live in an expanding universe Everything is relational Sharing is necessary for a sustainable world Trusting Sharing Collaborating Creating Synergies Global systems thinking Appreciation of diversity Technological savvy A willingness to partner An openness to sharing leadership responsibilities Summary

10. ©Future Systems Consulting, Inc. 2012 Are you a Global Leader? Or, are you a Global Manager? Or, are you Both? Is there a paradox here?

11. ©Future Systems Consulting, Inc. 2012 Global Leader Defined A Global Leader is someone who can move from country to country, culture to culture, organization to organization, group to group with grace, dexterity, and effectiveness… …by fully validating the other in honoring and respecting differences and integrating those differences into their own behavior.

12. ©Future Systems Consulting, Inc. 2012

13. Not A Chance

14. ©Future Systems Consulting, Inc. 2012 Non-verbal Communication

15. ©Future Systems Consulting, Inc. 2012 A Global Leader is someone who can move from country to country, culture to culture, organization to organization, group to group with grace, dexterity, and effectiveness… Global Leader Defined

16. ©Future Systems Consulting, Inc. 2012 …by fully validating the other in honoring and respecting differences and integrating those differences into their own behavior. A Global Leader is someone who can move from country to country, culture to culture, organization to organization, group to group with grace, dexterity, and effectiveness… Global Leader Defined

17. ©Future Systems Consulting, Inc. 2012 Are You A Global Leader?

18. ©Future Systems Consulting, Inc. 2012 Outline The Key Strategy for Success as a Global Leader 2 Foundations for Success 3 Assumptions held by Global Leaders 4 Critical Skills to be practiced 5 Basic Characteristics

19. ©Future Systems Consulting, Inc. 2012 The Foundation of Success 1.Lead through the paradoxes of the world 2. Ask provocative questions that stimulate thinking about the paradox

20. ©Future Systems Consulting, Inc. 2012 Problem Paradox Centralization vs. Decentralization Centralization and Decentralization

21. ©Future Systems Consulting, Inc. 2012 Problem Paradox Centralization vs. Decentralization Centralization and Decentralization

22. ©Future Systems Consulting, Inc. 2012 Problem Paradox Centralization vs. Decentralization Centralization and Decentralization Question How can we be consistent and fair, while still ensuring our policies are relevant and useful at each location?

23. ©Future Systems Consulting, Inc. 2012 Problem Paradox Question NYC vs. Nürnberg NYC and Nürnberg

24. ©Future Systems Consulting, Inc. 2012 Problem Paradox Question NYC vs. Nürnberg NYC and Nürnberg How do we create a win for everyone?

25. ©Future Systems Consulting, Inc. 2012 Provocative Questions Stimulate your thinking Move you to action

26. ©Future Systems Consulting, Inc. 2012 Provocative Questions Will the results of my behavior meet my needs over time? Stimulate your thinking Move you to action

27. ©Future Systems Consulting, Inc. 2012 Provocative Questions Will the results of my behavior meet my needs over time? Stimulate your thinking Move you to action How many heartfuls of sorrow shall balance a bushel of wheat? - W.E.B. DuBois

28. ©Future Systems Consulting, Inc. 2012 I-Culture We-Culture Paradox and

29. ©Future Systems Consulting, Inc. 2012

30. We live in an abundant expanding universe Assumption 1

31. ©Future Systems Consulting, Inc. 2012 General Mills – Oat Hulls = Profit Cost and Profit

32. ©Future Systems Consulting, Inc. 2012 General Mills – Oat Hulls = Profit Cost and Profit Alcoa – Water Use = Changing Direction Old and New

33. ©Future Systems Consulting, Inc. 2012 Coca-Cola and World Wildlife Fund = Partnership Us and Them

34. ©Future Systems Consulting, Inc. 2012 Coca-Cola and World Wildlife Fund = Partnership Us and Them Swedens Green Zone = Transformation Independence and Interdependence

35. ©Future Systems Consulting, Inc. 2012 The universe is relational – everything is connected to everything else Assumption 2

36. ©Future Systems Consulting, Inc. 2012 Trusting A perspective, a mental image Critical Skill

37. ©Future Systems Consulting, Inc. 2012 Sharing A Process Critical Skill

38. ©Future Systems Consulting, Inc. 2012 Collaborating A Process Critical Skill

39. ©Future Systems Consulting, Inc. 2012 Creating Synergies The Result Critical Skill

40. ©Future Systems Consulting, Inc. 2012 Sharing is necessary to create a sustainable world Assumption 3

41. ©Future Systems Consulting, Inc. 2012 We live in an expanding universe The universe is relational Sharing is necessary to create a sustainable world 3 Assumptions held by Global Leaders

42. ©Future Systems Consulting, Inc. 2012 Corollary Assumptions Recognizing, understanding, and appreciating differences are essential Creating understanding between people of different backgrounds is a celebration of diversity Multi-cultural companies and organizations provide unique opportunities to create deeper levels of understanding among people and cultures People are diverse, cultures are diverse, and organizations are diverse

43. ©Future Systems Consulting, Inc. 2012 Five (5) Basic Characteristics

44. ©Future Systems Consulting, Inc. 2012 Five (5) Basic Characteristics 1.Global systems thinking

45. ©Future Systems Consulting, Inc. 2012 Five (5) Basic Characteristics 1.Global systems thinking 2. Appreciation of diversity

46. ©Future Systems Consulting, Inc. 2012 Five (5) Basic Characteristics 1.Global systems thinking 2. Appreciation of diversity 3. Technological savvy

47. ©Future Systems Consulting, Inc. 2012 Five (5) Basic Characteristics 1.Global systems thinking 2. Appreciation of diversity 3. Technological savvy 4. A willingness to partner

48. ©Future Systems Consulting, Inc. 2012 Five (5) Basic Characteristics 1.Global systems thinking 2. Appreciation of diversity 3. Technological savvy 4. A willingness to partner 5. An openness to sharing leadership responsibilities

49. ©Future Systems Consulting, Inc. 2008 3 Assumptions held by Global Leaders Summary

50. ©Future Systems Consulting, Inc. 2008 3 Assumptions held by Global Leaders We live in an expanding universe Summary

51. ©Future Systems Consulting, Inc. 2008 3 Assumptions held by Global Leaders We live in an expanding universe Everything is relational Summary

52. ©Future Systems Consulting, Inc. 2008 3 Assumptions held by Global Leaders We live in an expanding universe Everything is relational Sharing is necessary for a sustainable world Summary

53. ©Future Systems Consulting, Inc. 2008 3 Assumptions held by Global Leaders 4 4 Critical Skills to be practiced We live in an expanding universe Everything is relational Sharing is necessary for a sustainable world Trusting Summary

54. ©Future Systems Consulting, Inc. 2008 3 Assumptions held by Global Leaders 4 Critical Skills to be practiced We live in an expanding universe Everything is relational Sharing is necessary for a sustainable world Trusting Sharing Summary

55. ©Future Systems Consulting, Inc. 2008 3 Assumptions held by Global Leaders 4 4 Critical Skills to be practiced We live in an expanding universe Everything is relational Sharing is necessary for a sustainable world Trusting Sharing Collaborating Summary

56. ©Future Systems Consulting, Inc. 2008 3 Assumptions held by Global Leaders 4 Critical Skills to be practiced We live in an expanding universe Everything is relational Sharing is necessary for a sustainable world Trusting Sharing Collaborating Creating Synergies Summary

57. ©Future Systems Consulting, Inc. 2008 3 Assumptions held by Global Leaders 4 Critical Skills to be practiced 5 Basic Characteristics We live in an expanding universe Everything is relational Sharing is necessary for a sustainable world Trusting Sharing Collaborating Creating Synergies Global systems thinking Appreciation of diversity Technological savvy A willingness to partner An openness to sharing leadership responsibilities Summary

58. ©Future Systems Consulting, Inc. 2012 Are You A Global Leader? 1.Do you lead through the paradoxes of the world? 2. Do you ask provocative questions that stimulate thinking? 3. Do you look for common human elements? Summary

59. ©Future Systems Consulting, Inc. 2012 Contact us www.GoShareOn.com Kelly Rietow, MBA, PHR roosolutions@comcast.net 763.228.8496 Richard Bents, Ph.D. Rbents@futuresystemsconsult.com 651.224.8525