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SmartSafety Insights, not instincts The innovative data driven approach to a safer workplace Coert du Plessis, Partner, Deloitte 22 November 2011
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Number 1
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Most workpalces now effectively measure safety performance 3(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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Some are using visual ways of presenting the results 30% of injuries to the right hand 4(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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And some innovative design principles.... 5(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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Measure the size of the problem 6(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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SmartSaftey 101 Safety systems focus Safety systems & people programs Safety integrated into business Operational Effective Embedded Safety maturity The Smart Safety Maturity Model Data analytics maturity 7(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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SmartSaftey 101 Granular profiling Safety systems focus Statistical reporting & trend analysis Safety systems & people programs Safety integrated into business Real time Predictive analysis Operational Effective Embedded Safety maturity The Smart Safety Maturity Model Data analytics maturity Hindsight Insight Foresight 8(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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SmartSaftey 101 Granular profiling Safety systems focus Statistical reporting & trend analysis Safety systems & people programs Safety integrated into business Real time Predictive analysis Operational Effective Embedded Safety maturity Zero Harm Smart Safety Slipstream The Smart Safety Maturity Model Data analytics maturity 9(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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How it works Existing Data Smarten Data Analyse Granular insights Focused interventions 10(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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Sharpening the usual levers HSE Strategy, Plans, Programs and Projects HSE Infrastructure Safety Mindset Policy & Safety Procedures Workforce Profile Education, Training & Coaching Job & Task Design Workflow design Site Profile Optimisation Equipment, Tools and Procurement Standards Data Driven Decisions (Granular = Grades of control) Performance Management - Behaviour Change Comms & Message Campaigning Investment planning & Budgeting Operational levers Activity Clusters People levers Safety leadership levers 11(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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SmartSaftey 101 Granular profiling Safety systems focus Statistical reporting & trend analysis Safety systems & people programs Safety integrated into business Real time Predictive analysis Operational Effective Embedded Safety maturity The Smart Safety Maturity Model Data analytics maturity 12(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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Analysis example| Self Organising Maps (SOMs) - Multifunction - Visual - No assumptions - Simultaneous - Proximity = similarity Number of events I was involved in 13(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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Five features cover 25% of the workforce and 43% of the severe incidents [Actual client result] 25% of the workforce 43% of the severe incidents = Not covered by the 5 SOM attributes = Covered by the 5 SOM attributes 14(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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Window 2 of 500 – Fatigue exception rate 15(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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Number of events I was involved in My ratio of fatigue exceptions 1. Logic is correct - keep doing it 2. Counter intuitive - protect 3. Counter intuitive - don’t reward 16(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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Number of events I was involved in My ratio of fatigue exceptions 17(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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Feature 1: Fatigued, “Nappy Valley”, Maintainer employees Nappy Valley – C-Australia, 2006 Census 18 (c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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Barriers to insight Insight Data quality Security and data access Data mountain Analytic skills Experience 19(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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What would you do differently if you could know who will get hurt next... Your call.
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21(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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General information only This presentation is provided as general information only and does not consider your specific objectives, situation or needs. You should not rely on the information in this presentation or disclose it or refer to it in any document. We accept no duty of care or liability to you or anyone else regarding this presentation and we are not responsible to you or anyone else for any loss suffered in connection with the use of this presentation or any of its content. About Deloitte Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 140 countries, Deloitte brings world class capabilities and deep local expertise to help clients succeed wherever they operate. Deloitte‘s approximately 169,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a colLabourative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity. They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms.www.deloitte.com/about About Deloitte Australia In Australia, Deloitte has 12 offices and over 4,500 people and provides audit, tax, consulting, and financial advisory services to public and private clients across the country. Known as an employer of choice for innovative human resources programs, we are committed to helping our clients and our people excel. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. For more information, please visit Deloitte’s web site at www.deloitte.com.au.www.deloitte.com.au Confidential This document and the information contained in it is confidential and should not be used or disclosed in any way without our prior consent. Liability limited by a scheme approved under Professional Standards Legislation. © 2011 Deloitte Touche Tohmatsu. All rights reserved. 22(c) Deloitte 2011. Liability limited by a scheme approved under Professional Standards Legislation
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