1. 2020 LOOKING FORWARD its all about talent management John Ravlic Chief Executive LGMA National

2. Key Messages Local government (LG) is big business LG is in the business of meeting community needs – community development and infrastructure provision Governments are dealing with complex and competing priorities and increasingly LG is missing out With the backlog of infrastructure and the service needs of a growing population there are significant expectations on LG Skills shortages, labour shortages and just plain people shortages will cause talent management headaches for LG Ageing of the workforce will require LG to overhaul HR and knowledge management policies and practices Incremental improvement of a percentage point here and there will not be enough to sustain LG into the future - Productivity Business as usual will not save LG – a new mind set is required to resolve issues affecting sustainability, talent and ageing

3. 565 Councils 200,000 Employees (10% of APS) 20-30-40 Business Units $30 B Cash Receipts pa $24 B Cash Payments pa (6% of public spend) $308 B Assets Roads, Lands and Buildings Infrastructure Backlog - $20 B Population growth 1.5% (2010) 325,500 = migration 53% + natural 47% BIG BUSINESS

4. CONTEMPORARY CHALLENGES Sustainability has eluded LG – More than half of our councils don't have strategic capacity – The infrastructure backlog is approaching $20B – Growing population = increased demand for services, facilities and infrastructure Talent management – 50% of the workforce suffers from functional literacy – 40% of LG workforce has no post secondary school qualifications – 1/3 of LG workforce is over 50 years of age Ageing in place – Demand for services and amenity will rest with LG Insufficient funds & staff to deal with the challenges in a traditional way

5. The Australian Financial Review 22 nd July 2008

6. Taxes, expenditure and assets

9. X10 Generation Y @ Work

10. evolution

11. Collaborator of first resort Traditionally known as the government of last resort LG needs to reposition itself as the Collaborator of first resort As the agent of place LG is the voice of community

12. TALENT MANAGEMENT Capacity of employees – red tape – Employees should be adding value with their decision making rather than merely processing Employees can do their job better – engage them... leave their boss... Unleash the potential – Provide effective work environment – empowerment and innovation, investment in technology to provide tools and equipment Train and retrain impact of literacy on skill deepening People managers – Turnover, mature talent, new pools of talent, flexible work arrangements

13. Advancing excellence in local government management