1. Queensland University of Technology CRICOS No. 00213J Associate Professor Jo Barraket Australian Centre for Philanthropy and Nonprofit Studies

2. Queensland University of Technology CRICOS No. 00213J Volunteering in Queensland Increased by 41% to 650 million hours, 2000- 2004* But, patterns of volunteering are changing * Ironmonger, D. The Economic Value of Volunteering in Queensland

3. Queensland University of Technology CRICOS No. 00213J Changing Patterns of Volunteering Demographic & migration trends Increase in episodic & virtual volunteering Rise of employee volunteering More volunteers doing less hours

4. Queensland University of Technology CRICOS No. 00213J Motivations for Volunteering Personal commitment to cause/issue Pre-existing connection to an organisation Development of skills & relationships Maintenance of skills & social participation Interest and enjoyment in the work itself

5. Queensland University of Technology CRICOS No. 00213J Challenges for engaging/retaining volunteers Costs of volunteering Culturally prescriptive definitions of volunteering Cultural and intergenerational barriers within volunteer organisations Mismatch between volunteer opportunities and ‘new volunteer’ needs

6. Queensland University of Technology CRICOS No. 00213J New volunteer engagement strategies... Online engagement: Online recruitment Engagement through social networking technologies Volunteering & stage of life: Golden gurus Engaging students Corporate volunteering

7. Queensland University of Technology CRICOS No. 00213J Reframing civic participation Incubating social innovation: Social innovation camp Project Australia Social enterprise & entrepreneurship: Integenerational inclusion through enterpriseenterprise Participation beyond welfarebeyond welfare

8. Queensland University of Technology CRICOS No. 00213J Implications for volunteer-based organisations Understanding current volunteer needs Succession planning – understanding & communicating with future volunteer cohorts Demonstrating impact Membership-based, rather than service-based models of volunteer management (?)