1. How to use the samples provided as part of the CRM Analytics Accelerator to enhance your CRM implementation Catherine Eibner – Dynamics Developer Evangelist, Microsoft

2. Menu CRM 4.0 CRM 4.0 Accelerators – BETA Analytics Accelerator SQL 2008 SSIS SQL 2008 Change Data Capture SQL 2008 SSAS Performance Point Dashboards

3. Each Accelerator May Consist Of: Entities, Forms, Views Data Workflow configurations Workflow Business intelligence (e.g. custom reports) BI Full source code samples (strictly adhering to SDK guidelines) Source Code Installation, operation, localization, and extending the solution Documentation

4. Analytics PARTNER BENEFITS Drive business insights to generate new services revenue Deliver that compelling BI demo Use as tie-breaker in competitive situations ALLOWS USERS TO View rich scorecards through SSRS, SharePoint and PerformancePoint Server Browse pre-built OLAP cubes for deeper analysis

6. A few points to note: To enable CDC on a database you MUST be a member of SysAdmin To enable CDC on a table you need to be a member of the db_Owner role SQL Agent MUST be running! Default is 3 days retention! CDC Namespace : SQL now needs it! You can’t use it Changes to the Structure of your database – requires recreation of new capture instance

8. Let’s Take a look..... Set up CDC Set up & Deploy SSIS package Build & Deploy Analytics Cube Build & Deploy Performance Point Dashboard Look at results in SharePoint

9. Where to from here? Download the Accelerators: http://www.codeplex.com/crmaccelerators Best Resources for SSIS/CDC: Use your favourite search engine – there’s a lot of resources out there!!! http://msdn.microsoft.com/en- us/library/bb522489(SQL.100).aspx More info on me: http://msdn.blogs.com/ceibner http://twitter.com/ceibner