1. Live Remote Captioning Crystal Drury Chris McKenzie Assistive Technology Advisers

2. LRC What is LRC Service for deaf and hard of hearing students Live speech converted into text How it works Audio transmitted to captioning studio via mobile Captioner uses voice recognition software to re-speak Text returns to students laptop within seconds

3. Technology

4. Why was it introduced To explore an alternative to the current services i.e. electronic notetaking, speedtext and manual notetakers Aim is to improve reliability, flexibility and scalability of services for students - Mobile technology - Accessible for numerous students simultaneously - No travel required - Remote institutions

5. Video Clip LRC in use

6. Background Liaising with Service Providers -Initial work in Australia Sourcing equipment -Audio-visual expertise in-house Testing - University of Strathclyde - University of Aberdeen Consultation with Scottish Government

7. Co-ordination of service Developing manuals and procedures Identifying students Training NMPH Liaising with department Liaising with LRC service provider Troubleshooting

8. Trial Still ongoing - Rolled out September 2009 - 2 students, 2 departments, 2 campuses - Accuracy of transcription excellent - Positive student feedback - Initial technical issues overcome - Ongoing improvements

9. Video Clip Student Feedback

10. Next Steps Improving service Presenting success of trial to Scottish Government Going beyond Strathclyde Procurement issues

11. Discussion