1. Welcome to the third in a series of webinars for peer supporters. The content of these webinars is drawn from the Recovery to Practice (RTP) project, a SAMHSA-funded project to foster recovery in behavioral health professions. This webinar series is presented by the International Association of Peer Supporters (iNAPS) with the generous assistance of OptumHealth, without whom this series would not be possible. iNAPS is solely responsible for the content of the webinars. The third webinar in the series, Peer Support Roles and Values, will begin at noon, Eastern Time Zone. Thank you for your participation!

3. W EBINAR 3: Peer Supporter Roles and Values Putting Principles into Practice 3

4. Gladys DeVonne Christian President, International Association of Peer Supporters (iNAPS) Community Outreach and Education Specialist - Centerpoint Human Services

5. Rita Cronise Instructional Design Consultant – International Association of Peer Supporters (iNAPS) Recovery to Practice for working peer supporters curriculum

6. Peter Ashenden Director of Consumer Affairs OptumHealth Behavioral Solutions Contact Information T +1 612-632-2963 F +1 877-309-8548 Peter.ashenden@optum.com www.optum.com Peter Ashenden Director of Consumer Affairs OptumHealth Behavioral Solutions Contact Information T +1 612-632-2963 F +1 877-309-8548 Peter.ashenden@optum.com www.optum.com

7. 7 GOAL: To understand ethical standards and boundaries for peer supportersGOAL:

8. 8 ObjectivesObjectives To be able to… Define values, ethics, and integrity. Identify how recovery values relate to peer supporter practices. Describe why boundaries may be different for peer supporters than other helping professionals. To be able to… Define values, ethics, and integrity. Identify how recovery values relate to peer supporter practices. Describe why boundaries may be different for peer supporters than other helping professionals.

9. V ALUES What are….

10. “Doing the right thing because it is the right thing to do.” ~ Dick Kovacevich “Doing the right thing because it is the right thing to do.” ~ Dick Kovacevich

11. Integrity Values (beliefs) = Behaviors (actions) Integrity Values (beliefs) = Behaviors (actions)

12. Recovery Values As peer supporters, we strive to promote recovery values However, people receiving services may have come to believe that recovery is not possible. Most treatment professionals work from a disease framework. Recovery Values As peer supporters, we strive to promote recovery values However, people receiving services may have come to believe that recovery is not possible. Most treatment professionals work from a disease framework.

13. SAMHSA Recovery Principles SAMHSA 10 Guiding Principles of Recovery (Updated in 2011 )

14. Evolving Ethics

15. What is a Boundary? A boundary is a dividing line you create between you and anyone else to define how others can and cannot treat you. It can be physical or emotional or both. A boundary is a dividing line you create between you and anyone else to define how others can and cannot treat you. It can be physical or emotional or both.

16. Why Are Boundaries Important? Boundaries set expectations so people know how to behave around you. Boundaries make you feel safe and healthy. Boundaries make others feel safe around you. Boundaries help build trust. Boundaries set expectations so people know how to behave around you. Boundaries make you feel safe and healthy. Boundaries make others feel safe around you. Boundaries help build trust.

17. Different Types of Boundaries Role Boundaries Personal Boundaries Professional Boundaries Role Boundaries Personal Boundaries Professional Boundaries

18. Ethics ≠ Ethics ≠ Boundaries Ethics ≠ Ethics ≠ Boundaries Ethics Are…Boundaries Are… Non-negotiable expectations that include… Formal and informal interactions between… Codes of conduct Staff and recipient Rules Staff and colleagues Behaviors Consumers and peers Professional performance Consumers and their family Power and control Professional distance Self-disclosure Friendship vs. friendly behavior (Adapted from Townsend 2008)

19. Boundary Issues Unspoken, unclear, or shifting Confidentiality Dual relationships Inevitable Are not the same as boundary violations

20. Examples of Boundary Violations With people who are being supported: Sexual relationship Using drugs or alcohol Venting personal issues and problems Intimidating, threatening, harassing, using undue influence, physical force, verbal abuse, or coercion. Sharing confidential information without permission in any instance other than a threat of harm to self (including domestic abuse) or others. Examples of Boundary Violations With people who are being supported: Sexual relationship Using drugs or alcohol Venting personal issues and problems Intimidating, threatening, harassing, using undue influence, physical force, verbal abuse, or coercion. Sharing confidential information without permission in any instance other than a threat of harm to self (including domestic abuse) or others.

21. Peer Supporter Roles Outreach Engagement Cheerleader Problem-solver Advocate Role model Mentor Educator Life coach Consultant / guide Outreach Engagement Cheerleader Problem-solver Advocate Role model Mentor Educator Life coach Consultant / guide  Can you think of other roles?

22. Intimacy Continuum McShin Recovery Coach Manual

23. Ethical Decision-Making

24. Three Steps to Recovery-Based Ethical Decisions Step 1: Could this action result in a risk of harm to self or others? (Does it pass the evening news test?) Step 2: Do the recovery principles offer guidance about this action? Step 3: Are there any policies, practice standards, or laws that apply to this action? If so, are they consistent with the spirit of human rights and recovery? McShin Recovery Coach Manual

25. “Doing the right thing because it is the right thing to do.” ~ Dick Kovacevich “Doing the right thing because it is the right thing to do.” ~ Dick Kovacevich

26. 26 SummarySummary Define values, ethics, and integrity? Identify how recovery values relate to peer supporter practices? Describe why boundaries may be different for peer supporters than other helping professionals? Define values, ethics, and integrity? Identify how recovery values relate to peer supporter practices? Describe why boundaries may be different for peer supporters than other helping professionals? Are you able to…

27. Overall RTP Project www.samhsa.gov/recoverytopractice Resource Library www.dsgonline.com/rtp/resources.html Peer Supporter Discipline www.naops.orgwww.naops.org link to www.rtp4ps.orgwww.rtp4ps.org Wounded Healer Video http://www.youtube.com/watch?v=orxEawi9qro Overall RTP Project www.samhsa.gov/recoverytopractice Resource Library www.dsgonline.com/rtp/resources.html Peer Supporter Discipline www.naops.orgwww.naops.org link to www.rtp4ps.orgwww.rtp4ps.org Wounded Healer Video http://www.youtube.com/watch?v=orxEawi9qro

28. PUBLIC REVIEW DUE TODAY! 6/21/2013 http://na4ps.wordpress.com/ national-standards/ http://na4ps.wordpress.com/ national-standards/ To sign up for more, send email with JOIN in subject to naps-standards@naops.org naps-standards@naops.org PUBLIC REVIEW DUE TODAY! 6/21/2013 http://na4ps.wordpress.com/ national-standards/ http://na4ps.wordpress.com/ national-standards/ To sign up for more, send email with JOIN in subject to naps-standards@naops.org naps-standards@naops.org

29. Gladys Christian, CPS President, International Association of Peer Supporters (iNAPS), Community Outreach & Education Specialist, Centerpoint Human Services gladys@naops.org (336) 725-6800 x220 Rita Cronise, MS Instructional Design Consultant, iNAPS Recovery to Practice rita@naops.org | (585) 797-4641 rita@naops.org Gladys Christian, CPS President, International Association of Peer Supporters (iNAPS), Community Outreach & Education Specialist, Centerpoint Human Services gladys@naops.org (336) 725-6800 x220 Rita Cronise, MS Instructional Design Consultant, iNAPS Recovery to Practice rita@naops.org | (585) 797-4641 rita@naops.org

30. E-mail: webinars@naops.org

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