1. Volunteering Programme Simon Goff Head of Green Spaces and Amenites Pennine Lancashire Museums: Shared Services

2. Smaller Budgets Fewer Staff Non-priority, non-statutory service PL Museums trust? Background to Shared Services Programme

3. Shared Museums Report: Pontefract & Bell Marketing Retail Offer Exhibitions Programme Education Volunteering

4. Pennine Lancashire Museums MDF Programme

5. Volunteering Strand: Aims Support Pennine Lancashire Museums by developing a sustainable volunteering programme that attract volunteers from varied backgrounds

6. What success will look like: standardised roles, procedures and policies Joint training, advertising and recruitment Easy system for registering as a volunteer

7. Investigating Good Practice: Harris, Ironbridge MT, Reading Museums National Council for Volunteering: “Get it Right from the Start” Volunteering England: ‘Volunteers and the Law ‘Volunteering in Museums and Cultural Heritage’ Museums Australia ‘Willing and Able’

8. Identified and quantified volunteer roles Developed 13 volunteer role descriptions Prepared a welcome pack No joint volunteer policy Investigated volunteer management software

9. Outcomes: Identified and quantified volunteer roles Developed 13 Volunteer Role Descriptions Prepared Welcome Pack No joint Volunteer Policy Purchased volunteer management software

10. Volunteer² Software Web Based Volunteer Management Software Recruit through own website/Artsmap Self-register and select roles based on qualification Allow volunteers to work in different museums Communicate easily with volunteers by email/text Maintain records Provide management report

11. Volunteer² Software Web Based Volunteer Management Software Administrator Blackburn Museum Towneley Queen St Mill HowarthWhittakerGawthorpeEtc.

12. Volunteer² Software Description Unit Cost Quantity Line Total VPIE Volunteer Impact Enterprise Edition Initial Licensing Fee 3,000.00 1 3,000.00 VPNC Volunteer Impact Accounts 160.00 4 640.00 BPNE0050

13. Shared Museums Programme: Next Steps Install pull-up displays at venues Print and distribute volunteer leaflets Refresher training for volunteer coordinators Hold volunteer open days in venues