1. IST 601 Steven Inzer Carolyn Fagan Penny Sweeney Mary Patroulis Michael Mansfield

2.  Sour Source: Google Maps. (2009) Map data from Tele Atlas, 2009. Retrieved from http://maps.google.com. Source: [Photograph of the Troy Public Library]. (2009) Retrieved from http://the troylibrary.org

3.  Street parking has historically been an issue  Limited number of nearby parking spaces  Limited handicap access  No employee parking  Adjacent courthouse lot is not available to patrons

4. Lansingburgh Sycaway Closed in January 2009 due to defeated budget. Source: [Photograph of the Lansingburgh Branch Library]. (2009) Retrieved from http://the troylibrary.org Source: [Photograph of the Sycaway Branch Library]. (2009) Retrieved from http://the troylibrary.org

5. Source: Upper Hudson Library System. (2009). [Database of usage statistics]. Retrieved from http://

7.  Youth  Seniors  Handicap  Parents with young children  Staff  Patrons who drive

8.  Ten families who came to the story hour at the Lansingburgh branch no longer attend.  At two separate public forums patrons expressed widespread concern about lack of parking as the primary deterrent to main library use.  Patrons now use libraries in other towns.  Many older branch patrons are now no longer using libraries at all.  Source: Carolyn Fagan. (2009) Former branch manager and current adult services librarian.

9.  Book-thru  Enhanced Public Catalog

10. Source: Google Maps. (2009) Map data from Tele Atlas, 2009. Retrieved from http://maps.google.com.

11.  ATM-style kiosk with:  Library card scanner  Display screen  Voice intercom  Book return bin  Information board  Electronic check-out  Car-hop delivery

12. ShelfariOPAC +

13.  Remote access to available library holdings  Suggestions for similar readings  Virtual reservations  Social OPAC possibilities

14.  Reduce parking demand.  Frees up parking for patrons using programs and computers.  Provides 24-hour browsing access.  Virtual library experience.  Increase circulation.  Appeals to broad range of users, including digital natives.  Efficient and convenient.

15.  Money  Grants, Federal Stimulus,  Partnering with local industry and businesses (AMD, Target, Panera, Price Chopper)  Creation of library district with funding  Development and outreach  Partnering with RPI and Russell Sage  Partnering with local public school districts

16.  Circulation statistics  Patron activity  Surveys