2. Managing up Notes for a discussion at Crossing the Ridges 18 November 2010 Bronwyn Simondson

3. The essentials >Trust >Responsibility >Relationship building >Capacity to reflect and learn

4. What is it? >Influencing >For the benefit of the organisation >Positive activity: builds relationship with supervisor

5. Why do it? >Because we all have a responsibility for outcomes >Good leadership and management are team based >No one has all the answers: good advice, properly presented, makes the world go round

6. What works? >Trust, good relationships, positive behaviour >Competence >Finished advice: considered, well-informed, relevant >Realistic attitude: you win some, you lose some

7. What doesn’t? >Inappropriate tone, style >Bad timing >Negativity, lack of acknowledgement of others’ views, contributions >Lack of diligence in preparing the advice >Self-interest >Lack of political awareness

8. The how to guide >Know your job and where you fit >Know your team objectives >Build positive relationships >Focus on the organisation, not yourself >Stick to your patch: operate within your sphere of responsibility >Manage your negativity >Develop political awareness:adapt tone and style to audience >Be an active learner: read, watch, listen, reflect,learn to take constructive feedback >Be your own harshest critic