1. Performance Assessment System for Urban Water Supply and Sanitation
Meera Mehta, Dinesh Mehta and PAS team, CEPT University

2. Drinking water India MDG target (85%) has been reached! 227 367
Population (millions)
Source: WHO/UNICEF Joint Monitoring Programme for Water Supply and Sanitation, (JMP) Media Round Table ( )

3. Sanitation situation is worse in India
Source: WHO/UNICEF Joint Monitoring Programme for Water Supply and Sanitation, (JMP) Media Round Table ( )

4. Sanitation in India 626 MDG target (69%) Will not be reached! 655
Population (millions)
Source: WHO/UNICEF Joint Monitoring Programme for Water Supply and Sanitation, (JMP) Media Round Table ( )

5. State progress to meet the Sanitation MDG
India will reach MDG at this rate by 2054 only
Source: WHO/UNICEF Joint Monitoring Programme for Water Supply and Sanitation, (JMP) Media Round Table ( )

6. Waste water treatment
Source: Water and Sanitation Programme (WSP), presentation at National Urban Water Awards, March 2014

7. Misallocated investments??
$2.54 Bn
APPROVED COST FOR SEWERAGE PROJECTS
JnNURM
$161 Mn
FUNDS ALLOCATED FOR SEWERAGE PROJECTS
UIDSSMT
And YET…………………
Total Investments …
18.6%
HOUSEHOLDS
LACK ON-PREMISE
LATRINE FACILITY
12.6%
HOUSEHOLDS RESORTING TO
OPEN DEFECATION
$3.57 Bn
APPROVED COST FOR WATER SUPPLY PROJECTS
JnNURM
$281 Mn
FUNDS ALLOCATED FOR WATER SUPPLY PROJECTS
UIDSSMT
8.1%
8.6%
HOUSEHOLDS USING
UNTREATED
TAP WATER
HOUSEHOLDS
LACK ON-PREMISE
WATER SUPPLY FACILITY
Performance Assessment Systems Project in UWSS in India

8. Our Approach – benchmarking water and sanitation
Complete lack of performance Measurement
Performance Measurement
With agreed key indicators against goals
Performance Monitoring
at scale and at all levels: centre, state and local
No monitoring
by state and local governments
Use of technology for sustainability and scale
Worsening urban water and sanitation service delivery
Improved urban water and sanitation service delivery
Set goals and priorities
Influence policy and financing
Performance Improvement
plans, tools and
innovative financing
Service performance deteriorates over time
Measure and monitor performance to reward and learn from success and demonstrate results

9. PAS 90 local action indicators www.pas.org.in
Annual service delivery profile for 419
cities in 2 States
PAS
Performance Assessment System
covering 32 Key indicators and
90 local action indicators
Water supply, waste water, solid waste management & storm water
Old city area
Newly developing
colonies

10. We have come a long way from this

11. Online data entry camps in state capitals
PAS Project

12. Web based measurement and monitoring
Shared data available at various levels
Data entry: at city level
Data storage: at state level
State agencies, data and analysis
Cities – data, results, analysis
Citizens
Access to analysis, results

13. Online Monitoring State profile of all SLBs Overview of all cities
City profile of all SLBs
Documentation of good practices

14. State level dashboard
PAS Project

15. City level dashboard
PAS Project

16. Lessons and Challenges

17. Key Lessons – 1
Scale is critical to demonstrate importance of performance assessment systems
Working with governments is essential, but so is patience…..adequate time required to mainstream in government system – 5 to 7 years
Government ownership and regular reviews are essential
Once fully set up, PAS can be used for both outcome monitoring and rational investment decisions
Benchmarking exercise needs to be linked to performance based funding

18. Key Challenges
Need to strengthen delivery of water supply and sanitation
Lack of functioning bulk water meters
Consumer level water meters non-functional
Many Sewage treatment plants non-functional due to poor maintenance
on-site sanitation services poor
Meeting the financing gap for water and sanitation – low cost –no cost options
Linking performance measurement to service improvement is necessary to sustain interest of local governments

19. Thank You www.pas.org.in dineshmehta@cept.ac.in meeramehta@cept.ac.in
Old city area
Newly developing
colonies