1. Tivoli Storage Manager v. 4.1
Technical Presentation
Keeping information available has always been a challenge for an IT executive. But today, IT extends way beyond the computer center and touches every aspect of our company’s existence.
IT executives face new challenges never before seen and information availability takes on a whole new meaning.
At Tivoli, we’re experts at helping IT executives solve these challenges and more.

2. Discussion Implications of e-business on storage needs
How Integrated Storage Management Can Help
Tivoli Storage Manager
Why Tivoli?
Today we will discuss the impact major initiatives such as e-business have played on information storage requirements.
We’ll address how integrated storage management can help you build an “info-structure” that is ready for the challenges that lie ahead, because we believe that IT executives who are savvy about how to implement, manage, and protect their information infrastructure are those who will propel their businesses into market leadership positions.
We will then discuss the Tivoli Storage Manager solution and how it addresses the challenges of complex storage management across distributed environments.
And finally, of course, we’ll show you how Tivoli is solidly positioned to support your growth and evolution.

3. e-Business: Implications on Storage Needs
Stored information is now growing at 8-fold per year, largely driven by e-business initiatives
More storage sold in 1999 than all prior years combined
Storage prices falling at rates that exceed 35% per year
For the first time, companies are spending more time and money on managing data, instead of storing it
40% of corporate assets still reside on S/390 - waiting to be unleashed!
It costs 5 – 8 times as much to manage storage as it does to buy it!
While the opportunities and promise of e-business are exciting, it comes with its own set of challenges. The tremendous data volumes are requiring companies to re-examine their entire infrastructure to scale up to meet users’ needs.
It used to be that information volumes doubled each year. Now industry reports note that companies who use the Web to perform business transactions via the Internet or extranets can see information volume increases at eight-fold per year.
Because storage prices have dropped so significantly, buying more of it has been a smart move for so many companies. The aggressive price point makes more complex storage networks to provide fault tolerance and recovery a reality for companies of all sizes. More storage means more information immediately available … if you can find it, of course.
Given the complexity of technology infrastructures in today’s e-business world it costs a lot more to manage complex storage networks than to actually buy the storage requirements.

4. Integrated Storage Management Helps
Integrated Storage Management is:
Centralized administration
Monitoring
Reporting
Protection
Puts key information at your fingertips by:
Making more efficient use of storage
Reducing Total Cost of Ownership by standardization and simplification
Eliminating disparate “point solutions” across heterogeneous environments
Supporting incremental growth through business application support
Integrated Storage management performs centralized administration, monitoring, reporting, protection, and recovery of mixed platform storage activities.
By centralizing these tasks, you make better use of existing resources, often eliminating or slowing down the need for further purchases. Standardization helps to address those skyrocketing per-user costs and better balancing makes more efficient use of existing resources.
Finally, you probably have several “point solutions” in place to address individual platform needs. Imagine the benefits of being able to eliminate individual solutions, and more effectively manage the entire environment from a single software platform.

5. The Tivoli Information Integrity Initiative
The Tivoli Storage Management Initiative provides an end-to-end management solution with proven methodologies to help customers link storage management policies with key business practices, to enable them to use information to DRIVE business, rather than simply support it
Some of you may be familiar with our history. Tivoli Storage Management started with the award-winning IBM’s ADSTAR Distributed Storage Manager (ADSM) product. And, as you know, Tivoli is an IBM Company. By moving ADSM to Tivoli, we are able to provide closer integration of storage management with the other disciplines (systems, networks, and applications management), giving IT organizations the ability to manage and support change throughout their entire enterprise. No other vendor offers as much depth in functionality across as many platforms.

6. Tivoli Storage Manager Provides:
Centralized administration for data and storage management
Efficient management of information growth
High-speed automated data recovery
Compatibility with hundreds of storage devices, as well as local area network (LAN), wide area network (WAN), and emerging storage area network (SAN) infrastructures
Customized backup solutions for major groupware, enterprise resource planning (ERP) applications, and database products
Tivoli Storage Manager is the core product of the Tivoli Storage Management product set. It provides a solution for distributed data and storage management in an enterprise network environment. It is a premier choice for complete storage management in mixed platform environments.
Tivoli Storage Manager protects and manages data on more than 35 operating platforms, covering mobile, desktop and server systems over the entire distributed world.
It is used by more than 80 of the Fortune 100 companies, and it protects more than one million systems around the world.

7. Features of Tivoli Storage Manager
Progressive backup methodology
Tape resource sharing
Network-free rapid recovery
LAN-free data transfer
Dynamic multi-threaded transfer
Adaptive sub-file differencing technology
Enterprise administration
Progressive backup methodology
Saves time and disk space by backing up only new files and modified files. This feature uses its own database to track data wherever its stored. This database eliminates the need for base-plus-incremental file restores, and subsequently reduces the amount of data sent across the network.
Tape resource sharing
Allows multiple Tivoli Storage Manager servers to use the same tape library and drives. This improves backup, recovery performance, and tape library and drive asset utilization.
Network-free rapid recovery
Supports high-speed client data recovery directly from a tape, CD-ROM or file. This minimizes recovery time by eliminating the use of network and central server resources. This also improves availability in case the Tivoli Storage Manager server is unavailable.
LAN-free data transfer
Moves back-end office and IT data transfers from the communication network to a dedicated data network or SAN.
Dynamic multi-threaded transfer
Permits a client to simultaneously transfer data using multiple sessions to and from the same Tivoli Storage Manager server.
This feature boosts performance of backups to more than 3X faster than the rate of a single-threaded session.
Adaptive sub-file differencing technology
Backs up only the changed piece of the file after an initial full-base backup is done. No need to backup the entire file each time the file changes. This technology accommodates mobile computer users and other users who need to minimize the time it takes to complete a backup.
Enterprise administration
Simplifies centralized control across multiple Tivoli Storage Manager implementations, without sacrificing network performance.

8. Tivoli Storage Manager Base Functions
Data Protection
Operational Backup and Restore of Data
Disaster Recovery
Storage Resource Management
Vital Record Retention, Archive and Retrieval
Hierarchical Space Management
The base functions of Tivoli Storage Manager and its complementary products are data protection and storage resource management. The solution is network based and all functions can be automated to run in a 24X7 lights-out environment.
Data Protection
The backup process creates a copy of the data to protect against the operational loss or destruction of file or application data. The restore process places the backup copy of the data back into a customer-designated system or workstation.
Manage and automate the recovery process of the Tivoli Storage Manager server and clients from a major loss of IT infrastructure and data across the enterprise.
Storage Resource Management
The archive process creates a copy of a file or set of files representing an end point of a process for long term storage. The retrieval process locates the copies within the archival storage and places them back into a customer-designated system or workstation.
The hierarchical space management process provides the automatic and transparent movement of operational data from the user system disk space to a central storage repository. If the user accesses this data, it is dynamically and transparently restored to the client storage.

9. Tivoli Storage Manager Architecture
Tivoli Storage Manager Server Software
Tivoli Storage Manager Backup/Archive Client
Tivoli Data Protection for Applications and Hardware Integration
Complementary Tivoli Software Products
Tivoli Storage Manager is implemented as a client/server software application.
The Tivoli Storage Manager Server Software builds the data management backbone by:
managing the storage hardware,
providing a secure environment,
providing disaster recovery functions,
providing automation, reporting and monitoring functions,
implementing the storage management policies,
and by storing all object inventory information in the Tivoli Storage Manager database.
The Tivoli Storage Manager Client Software, Tivoli Storage Manager Storage Agent Software, and complementary products implement data management functions like
data backup and recovery,
archival,
hierarchical space management

10. Tivoli Storage Manager Server
In-built relational database
Storage repository
Locally connected to the server
Connected through a SAN
Storage hierarchies
Built-in drivers
Over 300 different device types
Operating system device drivers
External library manager software (Windows 2000 RSM)
In-built relational database: The Storage Manager database was designed for the task of managing data. All policy information, logging, authentication and security, media management and object inventory is managed through this database.
Storage repository: For storing the managed data, the Tivoli Storage Manager Server uses the Storage Repository. It is designed from any combination of disk, optical tape, or robotic storage devices, which are locally connected to the server system or which are accessible through a SAN.
Within the storage repository, the devices can operate stand-alone or can be linked together to form one or more storage hierarchies.
Built-in drivers: The server software provides built-in drivers for more than 300 different device types from every major manufacturer. It is also able to utilize operating system device drivers and external library manager software such as Windows 2000 Removable Storage Manager (RSM).

11. Backup/Archive Client
Implemented as multi-session clients
Graphical, command line or Web user interface
Progressive backup methodology
Adaptive sub-file backup technology
Record retention methods
File Archive
File Backup
The Tivoli Storage Manager backup/archive client provides the operational backup and archival function.
The multi-session implementation exploits the operating system’s multi-threading capabilities and runs backup and archive operations in parallel to maximize the throughput of the server system.
Depending on the client platform, the backup/archive client may provide a graphical, command line or Web user interface.
Command line is used for experienced users who can use scripts for scheduled execution
Graphical interface ease of use design is for end users
Web client useful for those clients where no native GUI is available or for remote operations
For file level based backup, the main difference from many other backup applications is that Tivoli Storage Manager uses progressive backup methodology. Only those files that have changed since the last backup will be backed up. This prevents unnecessary backups of unchanged data to reduce and consolidate the recovery tape-set. This offers a more efficient use of storage resources by not storing redundant data and a faster recovery by not restoring multiple versions of the same file.
Adaptive sub-file backup technology implements another powerful method to reduce the amount of data transferred from the client to the server system. This feature enables the backup-archive client (Web client, command line and GUI) to back up only the changed portion of a file, either on byte or block level, instead of transferring the whole file to the server every time. This feature is great for mobile or remote client systems. It helps significantly to overcome bandwidth limitations of the network link.
Record retention methods in Tivoli Storage Manager
The difference between backup and archive:
backup: creates and controls multiple backup versions that are directly attached to the original file
archive: creates an additional file that is normally kept for a specific period of time, as in the case of vital records

12. Adaptive Sub-File Backup Technology
DES 56-Bit Encryption
Fully Integrated with Tivoli Storage Manager
Platforms
All V4.1 servers
V4.1 Windows 95/98, NT4, W2K clients
Encryption
Adaptive sub-file differencing technology may fundamentally change the way organizations transfer data throughout the enterprise. This technology supports LANs, WANs, SANs, and Internet dial-up
This technology is extremely beneficial to mobile computer users who are constrained by infrastructure bandwidth.
Subfile backup
Dynamically selected delta backup technique based on file size
Differencing technology: base + differential delta for a restore
High performing, minimizes network traffic
DES 56-Bit Encryption
Select files for encryption via include/exclude list
User managed key(s)
Fully Integrated with Tivoli Storage Manager
Policy management
Fault tolerant backup/restore
Same user interface
Platforms
All V4.1 servers
July 2000 ptf for Windows 95/98, NT4, W2K clients
Encryption
Windows 32-bit intel backup

13. Tivoli Data Protection
The storage agent software dynamically shares SAN connected and Tivoli Storage Manager server controlled tape library resources and has the ability to write directly to server-owned tape storage media in a format which is consistent with that used by the server.
This capability was added to support LAN-free backup solutions exploiting SAN infrastructures. LAN-Free Client Data Transfer exploits the SAN path by enabling the Tivoli Storage Manager Client to back-up and restore data directly to and from the SAN attached storage, eliminating data transfers across the LAN. This reduces network traffic and improves available bandwidth for LAN dependant applications.
The storage agent software receives data objects from the Tivoli Storage Manager data management application programming interface (API) and communicates with the Tivoli Storage Manager server software over the LAN using TCP/IP to exchange control information and meta-data about the objects being backed up.
But, the data movement utilizes the LAN-free path over the SAN to write directly to the tape storage media. So, the data movement is off-loaded from the LAN and from the Tivoli Storage Manager server processor for greater scalability.

14. Complementary Tivoli Products
Tivoli Space Manager
Tivoli Disaster Recovery Manager
Tivoli Decision Support for Management Analysis
Tivoli Data Protection for Applications and hardware integration
Tivoli Enterprise Control
Tivoli Storage Manager complementary products use the Tivoli Storage Manager server software package as a backbone product to implement additional data and storage management functions.

15. Tivoli Space Manager Migrates inactive data Transparent recall
Policy managed
Integrated with backup
Tivoli Space Manager uses hierarchical storage management (HSM) to automatically and transparently migrate rarely accessed files to Tivoli Storage Manager storage while most frequently used files remain in the local file systems.
Migrates inactive data
Tivoli Space Manager maximizes usage of existing storage resources by transparently migrating data from client hard drives to Tivoli Storage Manager storage repository based on size and age criteria.
Transparent recall
When the migrated data is accessed, Tivoli Space Manager transparently recalls it back onto the local disk.
Policy Managed
The migration of files and the management of migrated files is controlled by policies. However, user controlled migration and recall is also possible.
Integrated with backup
Tivoli Space Manager’s HSM function is fully integrated with Tivoli Storage Manager operational backup.
Tivoli Space Manager frees administrators and users from manual file system tasks by ensuring that sufficient free storage is always available at your workstation or file server.

16. Tivoli Disaster Recovery Manager
Disaster Recovery Manager is an optional package that coordinates and automates the process of recovering from a disaster. This function complements the already implemented robust protection features of Tivoli Storage Manager and provides high-speed, policy based, automated disaster recovery capabilities.
As you can see in this table,Tivoli Disaster Recovery Manager automates many already facilitated protection functions.
Tivoli Disaster Recovery Manager coordinates and automates the process of recovering from a disaster. It
Automatically captures information required to recover the Tivoli Storage Manager server manager after a disaster. It assists in preparing a plan that allows recovery in the most expedient manner. The plan contains information, scripts, and procedures needed to automate server restoration and help ensure quick recovery.
Manages and tracks the movement of off-site media to reduce the time required to recover in the event of a disaster. IT is able to track media that are stored on-site, in-transit, or off-site in a vault,no matter whether it is a manual or electronic vault, so your data can be easily located if disaster strikes.
Client recovery information can also be captured by Tivoli Disaster Recovery Manager to assist with identifying what clients need to be recovered, in what order, and what is required to cover them.

17. Tivoli Decision Support
Storage Management Analysis
Tivoli Decision Support available on Windows NT
Decision Support Discovery Guides:
Storage Event Analysis
Storage Performance Analysis
Storage Capacity Analysis
Supported Databases:
DB2, MS SQL, and Oracle
Supports 3.7 and 4.1 Tivoli Storage Manager Servers
Tivoli Decision Support is a stand-alone product that provides a ready-to-use view into the wealth of data gathered by Tivoli enterprise products. It consolidates the data from Tivoli products and transforms it into accessible IT business-relevant information. This information, presented in a variety of graphical formats, can be viewed interactively and posted on a URL.
The Tivoli Decision Support for Storage Management Guide produces the following analysis:
Storage Event Analysis
Storage Performance Analysis
Storage Capacity Analysis
The information used by the guide is obtained from the Tivoli Storage Manager server with the use of the ODBC interface. The information is then transferred to a relational database. The database is used for queries to generated the Tivoli Decision Support reports.
Now administrators can make informed, proactive decisions related to their storage management implementation.

18. Tivoli Data Protection
Application Solutions
Hardware Integration
Protection available for:
Lotus Domino
Lotus Notes
Informix
Oracle
Microsoft SQL Server
Microsoft Exchange Server
SAP R/3
Tivoli Data Protection for Applications is a group of solutions integrated to Tivoli Storage Manager, which protect data used by business applications. They are interface programs between a storage management API provided by the business application, and the Tivoli Storage Manager data management API.
The function of the Tivoli Data Protection for Applications solutions is to receive application backup and restore requests and to translate them into Tivoli Storage Manager backups and restores.
Tivoli Data Protection for Hardware Integration program products interface with these features and integrate them into a complete Tivoli Storage Manager data management solution.
Provides data protection for a wide variety of applications, databases, and groupware, ensuring that the data is safe and secure – no matter where it is or how it’s stored.

19. Tivoli Data Protection Solutions
TDP Solution
Application Level
Operating System
OS Level
TDP for Lotus Notes V2.1.9
4.5x, 4.6.0, 4.6.1, – 4.6.6
AIX NT
4.2x, 4.3x
4.0 SP4
TDP for Lotus Domino
V1.1.1
5.0.1, 5.0.2, 5.03, 5.0.4
Windows 2000
Sun Solaris
OS/390 USS
4.3.1, 4.3.2, 4.3.3
4.0 SP4, Win2k
2.6 or7
2.6, 2.7, 2.8
TDP for MS Exchange
V 2.2.0
5.0, 5.5
2000
TDP for Informix
V 4.1.0
7.30, 9.14, 9.20
7.31, 9.21
HP 11
4.3.2, 4.3.3
2.6, 7
TDP for Oracle
V2.1.10
7.3.4, 8.0.X, 8.1.5, 8.16
NT & Windows 2000
HP-UX
4.0, Win2k
2.6, 7 (64 bit)
11.0
TDP for R/3 V3.1
3.0C to F,
3.1 up to Z,
4.0 up to 4.6C
Compaq Tru64
NT (Intel)
LINUX
4.3 7
4.0
RedHat 6.1 EE
TDP for EMC Symmetrix For Oracle v1.1.0
8.1.5
TDP for MS SQL Server
V 1.1.2
6.5, 7.1
7.0, 2000
This table shows the available Tivoli Data Protection for Applications and Hardware Integration solutions and the platforms, operating system level and application level they cover.

20. Supported Environment
DIGITAL
OpenVMS (SSSI)***
UNIX
AIX
AS/400
OS/2 Warp
OS/390 UNIX System Services
IBM*
HEWLETT-
PACKARD
HP-UX
NSM
CRAY***
UNICOS
FUJITSU***
MICROSOFT
Windows 95
Windows 98
Windows NT
Windows NT DEC Alpha
Windows 2000
AUSPEX**
APPLE Macintosh
DB2
NSM
Linux
A single solution for managing storage and protecting data across the network
INFORMIX VM
OS/2
LOTUS NOTES
OS/400
MICROSOFT
Exchange Server
SQL Server
NOVELL NETWARE
MVS
ORACLE
Oracle7 EBU
Oracle8 RMAN
AIX
SAP R/3
SCO
Solaris
SYBASE
NumaQ
Tivoli Data Protection for Applications family:
Lotus Domino
Lotus Notes
Oracle
Microsoft SQL Server
Microsoft Exchange
Informix
R/3
TDP for EMC Symmetrix For Oracle
Tivoli Storage Manager also supports:
IBM DB2
Sybase
Domino
EMC Symmetrix for Oracle
Tru64 Unix
SUN MICROSYSTEMS
Solaris
HP-UX
Windows NT
Windows
2000
Tivoli Storage Manager server and client software is available on many different operating system platforms and can exploit different communication protocols.
Tivoli Storage Manager server runs on nine different operating platforms plus the IBM Network Storage Manager (NSM) There are several variations of UNIX clients.
Tivoli Storage Manager Server
platforms
Disk
Optical
Storage
Hierarchy
Tape

21. Extend Your Corporate Reach
Tivoli offers unique solutions for:
E-business environments: Online non-disruptive backups keep business systems available 24x7x“forever”
Mobile environments: Our new Adaptive Differencing technology allows mobile workforces to backup in a fraction of the time
Storage Area Network environments: Our new LAN-free data movement capability shifts backup and recovery traffic from the front-end network to the SAN, delivering dramatic reductions in backup and recovery times while restoring bandwidth and response time to central applications online
Our progressive backup methodology has earned high marks in the industry for its focus on information availability. An initial full backup is routinely supplemented with incremental backups that require minimal network bandwidth. An intelligent database tracks and backups and builds – offline- the complete up-to-date picture. Tivoli Storage Manager keeps tracks of where files are located, so you don’t have to. Best of all, incremental backups are performed in the background, so you can attend to business matters at hand. No other backup methodology is better suited for today’s business, especially those requiring “24x7xforever” operation.
Tivoli Storage Manager is designed to consider your unique processing environments. To help you more effectively manage the rising volume of information stored on laptops, we have patented a unique byte- and block-level technology that only transmits changed data bytes, so backups occur in a fraction of the time. Add slow modem connections and time that could be spent on revenue-generating activities and, well, the benefits add up fast. Let’s explore in real life what that means to your users: For example, let’s say you created a spreadsheet and made a backup copy. Then, a few days later you made one little change to a particular cell on that spreadsheet. Tivoli Storage Manager only updates that one small change over the network.
If Storage Area Networks are part of your information management strategy, you’ll once again find Tivoli ahead of the market curve by developing tools that not only integrate – but exploit – SAN functionality toward new levels of economies and efficiencies in data movement and storage. Our new LAN-free backup capability delivers immediate benefits by reducing the traffic on your IP network. Costly IP network upgrades can be put on hold while you enjoy dramatic increases in web and e-business transactions. The bottom line? More profits and a higher return on information assets.

22. Build a Scaleable Environment
Out of the box “best practices”
Can be easily supplemented to meet unique business needs
Tivoli specialist teams and Business Partners
Perform installation and build policies that can change with a customer’s business need
Browser-based interface
Makes it easy for users to control their own backups and restores, and enables Help Desks to remotely restore data from anywhere in the world
Offered in modules
Makes it easy to start small and grow as your needs evolve, lowering operating costs!
Our specialist teams and business partners make installation and setup fast and easy. Set it and forget it policies are established at time of installation, and the system then proactively manages all files individually, and builds and maintains a user based inventory.
An intuitive web browser interface makes it easy for users to control their own backups and even handle their own system restores. It also enables a company’s own internal help desk to perform secure restores to remote systems.

23. About Tivoli Storage Management Solutions
Tivoli Delivers
The highest “return on information”: Tivoli Storage Manager is designed to help customers manage information better and faster than ever before
A complete, end-to-end solution: Tivoli provides the broadest coverage of hardware and software environments and configurations than any other storage management offering
Business-driven intelligence: Tivoli sets a new standard in storage management and helps you align storage management practices with business goals
Tivoli Storage Manager sets a new standard in information management. We’re not talking about simply backup and restore. We’re talking about intelligent information management.
Today’s solution is designed to help you find and manage information better and faster than ever before. No other provider can match the power of our solution.

24. About Tivoli Storage Management Solutions
Key features to remember:
Lightning fast recovery
Resource Sharing (tape pooling)
LAN-free data movement for SAN environments
Tivoli Decision Support for Storage Resource Management
Progressive Backup Methodology
Unique tape collocation and reclamation technology
Mobile Workforce Support (mobile agility for LAN speeds)
Unique record retention features
Integrated Enterprise Management
Tivoli Data Protection for Applications and Databases
Tivoli Decision Support
Tivoli Space Manager
Summary of capabilities

25. About Tivoli
Tivoli Storage Manager protects more than a million systems and applications around the world.
Tivoli Storage Manager is the ONLY choice for complete storage management in heterogeneous platform environments.
Tivoli Storage Manager is the “product of choice” of more than 80% of the Fortune 100 companies
Tivoli (and IBM combined) hold more than 24 patents related to storage management technology – the cumulative total of all of our competitors is 4. Tivoli and IBM are investing heavily in Tivoli Storage Management and SANs!
No one disputes the market reputation for IBM’s ADSM. 83 of the Fortune 100 rely on it. Dataquest reported it as the #1 choice for UNIX backup/restore. Network Computing awarded it their Editor’s Choice award in 12/98, and more than a million storage devices are protected by it.
Tivoli Storage Manager is still the industry’s #1 choice for storage management solutions in mixed platform environments.
But the computing world is changing fast, and to stay #1 you have to do more than just be good at backup and restore. That’s why we’re Tivoli now, and we have invested heavily in our future and are focused on these three areas: to enhance our core technologies to make what is already excellent even better. To leverage Tivoli technologies to help transform IT into a strategic business resource, and to make emerging technologies – such as storage area networks – reach their potential in supporting your IT endeavors.

26. Tivoli Storage Management Solutions
Tivoli Storage Manager
Tivoli Data Protection for applications
Tivoli Space Manager
Tivoli Disaster Recovery Manager
Tivoli Storage Network Manager
Tivoli SANergy
Tivoli Open System-managed Storage
Tivoli Decision Support for Storage Management Analysis
Tivoli Storage Resource Manager
Enterprise
Storage Mgmt.
Storage Network
Management
Data
Infrastructure
Tivoli Storage Management is much more than ADSM, and it sets a new standard in information management that offers power at your fingertips that you simply won’t find anywhere else.
With a broad portfolio, it’s the best end-to-end storage solution for today’s information network world.
Storage
Resource Mgmt.

27. Tivoli Storage Manager v. 4.1
Thanks for letting me talk about Tivoli Storage Manager. I hope I’ve given you some points to consider as you continue down your path to a totally integrated SAN solution.
Please let me know if I can answer any questions…