1. SISTEM INFORMASI AKUNTANSI
ACCOUNT RECEIVABLES BUSINESS PROCESS
AND CASH SALES

2. Describe the customer account management business process.
Learning Objective 1
Describe the customer account
management business process.

3. Customer Account Management Business Process
The customer account management
business process includes accounts
receivable processing through
the collection of customer
payments on account.

4. Customer Account Management Business Process
Accounts receivable also
maintains customer credit and
payment history information.
This information is essential in
the customer order management
business process.

5. Customer Account Management Business Process
A subsidiary ledger of individual
accounts is maintained, with a
control account in the general ledger.
Remittance advices are routed
from the cash receipts functions.
Credit memos and other invoice adjustments
are routed from the billing department.

6. Customer Account Management Business Process
There are two basic approaches to
an accounts receivable application.
What are these approaches?
1. Open-item processing
2. Balance-forward processing

7. Illustrate controls that apply to accounts receivable processing.
Learning Objective 2
Illustrate controls that apply to
accounts receivable processing.

8. Controls in the Accounts Receivable Business Process
Cash
Receipts
Customer
Receiving
General
Ledger
Returned
goods
Remittance
advices
Control
total
Post

9. Controls in the Accounts Receivable Business Process
Receiving
Credit
Billing
Accounts
Receivable
General
Ledger
Invoices
Control
totals
Sales return
memo
Independent
count
Approve
sales return
Journal
voucher
Sales return
memo

10. Controls in the Accounts Receivable Business Process
Customer
Credit
Billing
Accounts
Receivable
Aged trial
balance
Periodic
processing
Credit
memo
Post
Statements

11. Write-Off Accounts Receivable
The basic feature in a write-off process
is an analysis of past-due accounts.
This is usually done with an
aged trial balance report.

12. Write-Off Accounts Receivable
General
Ledger
Accounts
Receivable
Treasurer
Credit
Internal
Audit
Aged trial
balance
Control
total of
write-offs
Write-off
memo 1
Write-off
memo 1
Write-off
memo 1 2 3
Write-off
memo 3
File
Worthless
account list
Confirmation of write-off sent to customer

13. Cash-Received-On-Account Business Process
A cash-received-on-account business
process is used when there is an
existing customer account balance.
Cash received on account typically
comes into a business through the
mail or is paid in person to a
central cashier or a cash window.

14. Cash-Received-On-Account Business Process
Customer payments should
always be acknowledged.
The recorded receivable that exists
prior to the payment enhances
control over payments received.

15. Cash-Received-On-Account Business Process
The major control feature of cash-received-
on-account business process is the
separation of the following functions:
Mailroom
Cash receipts
Accounts receivable
General ledger
Bank
Internal audit

16. CASH-RECEIVED-ON-ACCOUNT BUSINESS PROCESS
MAILROOM
REMITTANCES
ON ACCOUNT
CUSTOMERS
OPEN
MAIL
Separate Checks &
Remittance Advices
REMITTANCE
ADVICES
CHECKS
PREP.
REMITT.
LIST
ENDORSE
& TOTAL A B

17. CASH-RECEIVED-ON-ACCOUNT BUSINESS PROCESS
MAILROOM A B
REMITTANCE
LIST
REMITTANCE
ADVICES
CONTROL TOTAL
CHECKS
FORWARD
TO CASH
RECEIPTS
FORWARD
TO A/R
APPROVE
REMITT
LIST D C
REMITTANCE
ADVICES
CONTROL
TOTAL
File by Date

18. ACCOUNT RECEIVABLE
The remittance advice are posted to the accounts receivable ledger. The postings to the ledger are totaled. The control total is balanced to the remittance list. The agreement of these amounts is approved. The remittance advices are sorted and filed by customer. The remittance list and a copy of the control total of posting is filed by date. A copy of the control total is forwarded to the general ledger.

19. GENERAL LEDGER
The journal voucher from cash receipts and the control total received from accounts receivable are compared. The amounts are then posted to the general ledger. The source of posting the general ledger is the cashier’s journal voucher notification of the amount of the deposit of the payments received. This amount must reconcile with the total of items posted to the accounts receivable ledger. The journal voucher and the control total are file by date.

20. EXERCISE BANK: INTERNAL AUDIT:
The bank accepts the deposit and validates a copy of the deposit slip. The validated copy of the deposit slip is returned to the internal audit and filed by date.
INTERNAL AUDIT:
Internal audit receives the periodic bank statement. An independent bank reconciliation is an important control in a cash-received-on-account business process.

21. Lock-Box Collection Systems
What is float?
It is the time between the signing of the
payment check by the customer and the
moment the firm has use of the funds.
A lock-box system reduces the float by
having the checks deposited to a firm’s
account before the firm processes them.

22. Cash Sales Business Process
The significant difference between a cash
sales business process and a cash-received-
on-account business process is that there
is no previous asset record in a cash
sales business process.
Cash sales are recorded in a cash register or
other secure device to provide documentation.

23. Cash Sales Business Process
What is customer audit?
It is a general term used to describe
procedures in which the customer
acts as a control over the initial
documentation of a transaction.

24. Cash Sales Business Process
What are some of these procedures?
Pricing in such a way that
the customer expects change
Awarding a customer free
items if the receipt has a mark

25. PERTANYAAN ???