1. communitycentral. com.au Workshop Title: Governance and Management the whys and wherefores Workshop Stream: Organisational Development and Management Brentyn Parkin, CEO Community Central & My Community Directory Amy Moon, CBAA Membership & Development Manager

2. communitycentral. com.au What is your motivation? 1.Contribute to the community* 2.Use my skills productively* 3.Meet people with similar interests* 4.Learn new skills * 5.Feel valued* 6.Occupy my time* 7.Develop experience for paid work

3. communitycentral. com.au Why are you here? ACTIVITY 1 NOTE: We are all motivated by different things – Lets understand them and work with what matters to us! REMEMBER: What you tell the group will be how they see you!

4. communitycentral. com.au What bugs you most? 1.Standing around waiting 2.Turning up and not needed 3.Lack of value of my expertise 4.Lack of respect for contribution 5.Spending time on work that is not used 6.Lack of resources I need to do the job

5. communitycentral. com.au Overview of the Session Introduction / Poll (motivated by what!) General Governance and Management Issues Station Specific Issues Top ten tips for good governance Direct you to resources Q&A

6. communitycentral. com.au “In the next decade, thousands of baby-boomers will move out of the paid workforce and will have skills to offer.”

7. communitycentral. com.au Good Governance – Everyone’s business Transparency Accountability Participation

8. communitycentral. com.au Good Governance – Everyone’s business Volunteers & Staff ManagementManagement Committee

9. communitycentral. com.au The board Board members have a legal duty to — act independently without conflict of interest; inform themselves appropriately; make judgements in good faith and for a proper purpose; make the decisions which they rationally believe to be in the best interests of the organisation.

10. communitycentral. com.au Setting long-term goals Determine yearly objectives Defining the Organisational Mission Finalising budgets and allocating funds (sometimes delegated) Approving any changes or additions outside the budget Managing the financial records Evaluating programs, services, and products Board Responsibilities

11. communitycentral. com.au Employing the organisation's CEO/Manager (paid or voluntary), setting his/her compensation package and evaluating his/her performance Appointing new Board members Responsibility for all legal matters Responsibility for compliance with regulatory requirements (e.g. annual general meeting, annual returns, audit) Appointing an Auditor Board Responsibilities

12. communitycentral. com.au Discussing ideas and forming long-term goals Planning organisational strategies Designing programs to achieve the group's mission Proposing fundraising ideas Ensuring risk management programs are implemented Ensuring that achievements are recognised and documented Promoting the organisation Board/Staff Responsibilities

13. communitycentral. com.au Staff Responsibilities Staff Responsibilities: Providing information to the Board, including recommendations for action Supporting the Board's planning function Determining community needs Operating programs and reporting on their successes and shortcomings Evaluating performance Organising the organisation's events, fundraising activities, etc. once approved by the Board

14. communitycentral. com.au Staff Responsibilities Staff Responsibilities: Implementing Board decisions Conducting day-to-day financial operations Monitoring and managing daily operations

15. communitycentral. com.au Top 10 1.Create well defined role descriptions 2.Keep good, well documented records 3.Ensure clarity about relationships between the Board and Management 4.Acknowledge your strengths and weaknesses 5.Seek external assistance and co-opt members and volunteers with the skills you need

16. communitycentral. com.au Top 10 6.Look to the future, preserve, strengthen, maintain and sustain 7.Know your rights 8.Always adhere to your licence conditions 9.Know your community – inside (volunteers) and outside (the listeners) the station 10.Encourage community participation in all aspects of your station.

17. communitycentral. com.au Drivers for Change Managing the following areas: Business environment Cost Competition Community Expectations

18. communitycentral. com.au What volunteers want To contribute to the community To use my skills productively Things that upset or annoyed volunteers most Lack of resources I need to do the job Lack of value of my experiences One third had left an organisation because their effort was not recognised

19. communitycentral. com.au Governance Resources Community Door (www.communitydoor.org.au)www.communitydoor.org.au Paper and attachments –Links to Volunteer National Standards –Review tool –Model for costing volunteer turnover Updated strategies

20. communitycentral. com.au Questions? / Comments? Mr Brentyn Parkin MA, B.Ed, B.A Managing Director, Community Central brentyn@communitycentral.com.au brentyn@communitycentral.com.au 1300 764 643