1. 1 Impact Assessment

2. 2 Demographics

3. 3 Sex and Age

4. 4 Civil Status and Education

5. 5 Loan Cycle and Months in Program Average months in the program: 43 Average loan cycle: 6

6. 6 Type of Income Generating Activity Other types of income-generating activities include: room rental, videoke rental, and income from spouse

7. 7 Household Level

8. 8 Income Trend

9. 9 Reasons for Increase in Income Other reasons include: lessened competition, salary increase, and spouse worked abroad

10. 10 Reasons for Decrease in Income

11. 11 Use of Loan Proceeds

12. 12 Economic Well Being

13. 13 House and Diet Improvements

14. 14 Manner of Diet Improvement

15. 15 Manner of Diet Worsening

16. 16 Number of Children Aged 7-17 Not in School

17. 17 MFI Impact on Children’s Education

18. 18 Gender

19. 19 Main Decision Maker: Business

20. 20 Control of Household Expenditure

21. 21 Cash Savings Trend 93.9% have cash savings that could be withdrawn anytime

22. 22 Savings Purpose Other purposes for savings are: pregnancy, retirement, and send support to family

23. 23 Enterprise Level

24. 24 Top Three Expenses Sourced from Business Income Others: household improvement, for leisure and holidays, pay rent, pay loan

25. 25 Changes Made to and Purchases for Business

26. 26 Business Condition Rating

27. 27 Product and Service Delivery

28. 28 Features Clients Like Best Other features include: center fund, no meeting, accessible office, and respectful when collecting

29. 29 Features Clients Like Least

30. 30 Client Satisfaction with MFI

31. 31 Other Services Clients Want

32. 32 Number of Clients that Have Resigned

33. 33 Reasons for Leaving

34. 34 Savings

35. 35 Weekly Savings

36. 36 Multiple MF Program Membership

37. 37 Delinquency

38. 38 Actual and Desired Loan Amount *Clients who do not like to have a new loan but want microinsurance and other financial services.

39. 39 Desired Loan Term and Interest Rate

40. 40 Collateral that clients can give