1. COM 403 Introduction to Interpersonal Communication

2. DEFINING “COMMUNICATION”

3. TWO PRINCIPLES OF COMMUNICATION 1.Communication is an on-going, dynamic, transactional process (Two models of Communication)

4. Models of Communication LINEAR MODEL R M S TRANSACTIONAL MODEL S/RR/S Context/Environment Noise M/F F

5. TWO PRINCIPLES OF COMMUNICATION 1.Communication is an on-going, dynamic, transactional process (Two Models of Communication) 2.It is impossible to NOT communicate (Five Types of Communication)

6. FIVE TYPES OF COMMUNICATION Intrapersonal Small Group Mass Interpersonal Public

7. INTRODUCTIONS Exercise

8. INTRODUCTIONS EXERCISE Questions to Consider ……. 1.If you could meet anyone (living or dead) who would it be? Why? 2.If you could experience any historic event what would it be? Why? 3.What do you see yourself doing in ten years? 4.What would you do if you won the lottery? 5.What was your most embarrassing moment? 6.What one lesson would you teach a child? …You don’t have to answer these, but they might give you some discussion ideas

9. LISTENING

10. STAGES OF LISTENING 1.Hearing 2.Selecting 3.Attending 4.Understanding 5.Evaluating 6.Remembering 7.Responding

11. TYPES OF LISTENING Listening for enjoyment Listening for information Empathic listening Critical / evaluative listening

12. TYPES OF NONLISTENING Pseudo listening Selective listening Stagehogging

13. BARRIERS TO LISTENING

14. TIPS FOR EFFECTIVE LISTENING