1. Intro Asset Management Case Study Brian Baril, Solution Architect

2. Project Basis & Goals Utility company, ~6,000 assets –Desktops, servers, network devices (excludes apps) Experienced difficulty discovering & tracking assets –Better change control needed – asset data is foundational –Cost concerns (software and hardware related) –Service level & security / access concerns Formerly used Novell products (Zen) Decided on CMDB Implementation Project w/ BMC –Already a big AR / Remedy user –Strong BMC discovery capabilities (agent & agentless) –Most mature CMDB in marketplace (including integrations) –Full BMC config. management suite can be implemented over time Desktop, Laptop, Server, Apps, Virt. Machines, Network, etc. Noted increasing integration in BMC portfolio was happening year over year Previous internal integration efforts had failed -- too risky and $$

3. Project Overview Discovery Systems –BCAC (Marimba), ootb –ADDM, ootb Atrium CMDB Build & Integration –Simple recon work with these products, AIE, ootb Approximate Project Timeline (overall, not consulting) –3 – 4 months for design, testing, initial discovery & CMDB integration –Expect 2 – 3 months for addition of configuration management for PCs Migration from Novell Internal Team –One BCAC admin, also manages Zen currently (1 FTE for CM) –One ADDM admin, also manages Remedy –Project manager (1 of several projects, though this project has high visibility) Consulting Support Used: –Discovery / CM expert –CMDB / Recon expert –Part-time consulting project management (1/2 day / week)

4. Example: Virtual Machines

5. Example: One Virtual Machine

6. Q & A Thanks for your attention!