1. By Safdar Mehdi

2.  Psychology  Personality Theories  Motivational Theories

4. Individual Behavior Group Behavior Organizational Behavior

5.  HR is the right hand of the CEO  HR should not be trusted  Fear HR  HR knows nothing about the business  HR plays politics  “Personnel Management”

6.  Know the business  Listen to what employees are saying  Meet your customers  Set transparent Communication channels  Walk over to the employees  Have an open door policy  Be visible and friendly

8. Strength WeaknessThreat Opportunity

11.  Job Analysis: The systematic process of determining the skills, duties and knowledge required for performing specific jobs in an organization.  Job: A group of tasks that must be performed if an organization is to achieve its goals.  Position: The collection of tasks and responsibilities performed by one person

12.  Job Description: Document providing information regarding the essential tasks, duties and responsibilities of the job.  Job Specification: The minimum acceptable qualifications that a person should possess in order to perform a particular job are contained in the job specification.

14.  Questionnaires  Observation  Interviews  Combination