1. HP Restricted OB10 Report Extraction Guide

2. HP Restricted Step1: Open Internet Explorer and type www.ob10.com in the browser.www.ob10.com

3. HP Restricted Step 2: Please select the country in which you are residing.

4. HP Restricted Step-3: Please login to the OB10 website using your OB10 number, user name and Password

5. HP Restricted Step 4: In the OB10 main menu, under the heading “Reporting”, click on “Invoice Submission History”.

6. HP Restricted Step 5: You can either give your criteria or leave all the filters as is and run the report. Click Here You can run the report as is Or by specifying criteria like Date, currency, amount, Invoice number, invoice type Etc.

7. HP Restricted Step 6: Within few seconds, you will get a report of all the invoices submitted by you and transmitted to HP with the corresponding Transaction Numbers. Transaction Numbers You have to provide the Transaction Number of the OB10 invoice to HP Customer Response Center to know The Payment Status.

8. HP Restricted Alternatively, you can check the Transmission status of a single invoice by clicking on “Check an invoice number” option available under the heading “Reporting" in the OB10 main menu. Click Here

9. HP Restricted Please enter your OB10 Invoice Number. Click Here

10. HP Restricted You will get the transmission status of your invoice along with the Transaction Number. If you want to check the status of Another invoice, type the invoice number And click on “Submit”.

11. HP Restricted For any invoice submission queries or using various options available on your OB10 account, please contact OB10 support at: www.ob10.com/support/ United States - 1 877 752 0900 Canada- 1 888 621 0638 United Kingdom - 0870 1657430 Ireland - 0035312477710 France - 0033170708109 Germany - 004969222220293 Netherlands 0031207121386 Spain – 0034914141473

12. HP Restricted HP Customer Response Center Information OB10 delivers your invoices to HP. Please contact HP for payment status. 1. Phone - 800-325-5372, preceded by your country code available on the AT&T website: http://www.business.att.com/bt/internati onal_dialing.jsp http://www.business.att.com/bt/internati onal_dialing.jsp 2. E-Mail United States-- vendor-payables-us- support@hp.comvendor-payables-us- support@hp.com Canada-- cnd-vp-crc@hp.comcnd-vp-crc@hp.com United Kingdom/Ireland-- uk-ireland- vp.crc@hp.comuk-ireland- vp.crc@hp.com Other European Countries-- ec.crc@hp.com ec.crc@hp.com 3. Please have your OB10 transaction number (available by logging into your OB10 account at www.ob10.com and going to the Reporting section) for the invoice in question, when you contact HP CRC.www.ob10.com