1. Teamwork & High Performance Teams

2. What is a team? A team is a group of people who work actively together to achieve a purpose for which they are all accountable.

3. Types of Teams Teams that recommend things. Teams that run things. Teams that make or do things.

4. Teams that recommend things Study specific problems and recommend solutions Target completion date and disband after completion Temporary Must learn quickly how to work with others Accomplish assigned task Make good recommendations

5. Teams that run things Members have responsibility for leading other groups. Exist at all levels of responsibility Identify organizational purposes, goals, and values Create strategies and enlist support

6. Teams that make or do things Perform ongoing tasks Members must possess good long term working relationships Require high energy to support day-to-day challenges

7. What is Teamwork? Occurs when group members work together in ways that utilize their skills well to accomplish a purpose.

8. Characteristics of high performance teams Strong core values Turn a general sense of purpose into specific performance objectives Possess the right mix of skills Possess creativity

9. Strong core values Guides attitudes and behaviors in proper direction Act as internal control system for group

10. Turn sense of purpose into performance objectives Gives general direction to team by being committed to specific results Reinforce need for collective efforts as opposed to individual efforts

11. Posses creativity Assists in continuous improvement Assists in development of new products and services

12. Team Building Team building is a collaborative way to gather and analyze data to improve teamwork. It is designed to gather and analyze data on the functioning of a group and implement changes to improve teamwork.

13. How Team Building Works The Process: 1. Problem or opportunity in team effectiveness 2. Data gathering and analysis 3. Planning for team improvements 4. Actions to improve team functioning 5. Evaluation of results

14. Approaches to Team Building Formal retreat approach Continuous improvement approach Outdoor experience approach

15. Team Building

16. Improving Team Processes Definition of Process New Member Problems Task & Maintenance Leadership Role & Role Dynamics Positive Norms Team Cohesiveness

17. What is a process? A process is a series of actions, changes, or functions bringing about a result

18. New Member Problems Common Problems: Participation Goals Control Relationships Processes

19. New Member Problems Cont’d 3 Behavior Profiles Tough Battler Friendly Helper Objective Thinker

20. Task and Maintenance Leadership Distributed Leadership Task Activities Maintenance Activities Disruptive Behaviors

21. Roles and Role Dynamics Role Ambiguity Role Overload Role Underload Role Conflict

22. Positive Norms Organizational & Personal Pride Norms High-Achievement Norms Support & Helpfulness Norms Improvement & Change Norms

23. Team Cohesiveness High Team Cohesiveness is a Positive Conformity to Norms Influencing Cohesiveness

24. Team Cohesiveness Cont’d

25. Teams and the High Performance Workplace

26. Terms & Watchwords. Type of Teams. High Performance Culture Causes for Teaming. Teaming Support Tools. Teams and the High Performance Workplace

27. Terms and Watchwords Empowerment Participation Involvement Cross Functional Distributed leadership Self-directing work teams Polychronic culture Multi-discipline Team Context Team Structure Group dynamics Synergy

28. Types of Teams Employee Involvement Teams Quality Circles Cross-Functional Teams Virtual Teams Self-Managing Teams

29. High Performance Culture Strong Corporate Culture. Value Cultural Diversity. Continuous Cultural Development. Action Research at the Team Level.

30. Causes for Teaming The increase in global competition The rapid rate of change Shrinking product cycle times

31. Teaming Support Tools Telecommunications Technologies. GroupWare. Teaming Consulting Firms Team New England: www.teambuildingne.comwww.teambuildingne.com Senn Delaney: www.sdlcg.comwww.sdlcg.com Qual Corp: www.qualcorp.com.auwww.qualcorp.com.au

32. Conclusion