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I’m not just making this up Maximising your thinking time in experience design Tim Caynes @timcaynes
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1. I talk at you a bit
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2.We talk at each other a bit
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1.I talk at you a bit 2.We talk at each other a bit 3.WE DEMAND ACTION!
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1. I talk at you a bit
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Our customers say our online banking is rubbish. We want a new one. Yeah, we can do that. Look at all these other ones we’ve done! Great! I’ll give you some money!
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What do we normally do for online banking? Um, we do research. And then we do some prototypes. Prototypes. We need a UX then.
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That new online banking project has come in. They need a UX. What do they need a UX for? Prototypes. They said 30 screens.
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I think Tim is available.
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UX (Hit the ground running) Sell Scope Staff
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Discovery Concept Ideation & Innovation
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What you want to deliver
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What you can do with the budget
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When you can deliver
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Late On time Just in time Thinking time
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Thinking Delivering
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= 1.8 days
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Give good workshop
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More than 1 head > 1 head
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+ Quality + Efficiency + Control + Reward - Stress
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Collaboration multiples thinking time Multiplied thinking time saves money Clients buy collaboration
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Realistically…
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2. We talk at each other a bit
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3. WE DEMAND ACTION!
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I’m not just making this up Maximising your thinking time in experience design Tim Caynes @timcaynes
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