1. UNIT 3: Functions of Business UNIT 3: Functions of Business

2. Functions of Business Today, we will begin our longest unit of the year We will take an in-depth look at specific departments/ facets of a business We will look at them in terms of –A large scale business (ie. Pepsi) –A small scale business (ie. Bluedog)

3. Functions of Business Areas include –Human Resources (HR) –Management –Marketing –Branding –Accounting Projects include –Writing job descriptions –Visiting our neighbourhood businesses –Coke/Pepsi Challenge –Making ads –Looking at brand personalities –Making Financial Statements

4. Functions of Business You will hopefully find an area of business that is for you! Future courses at BCI –Marketing, Accounting, Entrepreneurship, International Business (Gr. 12), Co-op It’s not too late to change! –Talk to guidance before the end of the month College/University Courses offered in all of the areas we will cover

5. Human Resources Human Resources

6. Two References for HR 1 = The People in a Business Labour = physical creation of the product (assembly, production, etc.) Management = the running of the business (accounting, marketing, etc.) 2 = The Department Responsible for all activities involved in acquiring, training, maintaining, and evaluating employees 1 = The People in a Business Labour = physical creation of the product (assembly, production, etc.) Management = the running of the business (accounting, marketing, etc.) 2 = The Department Responsible for all activities involved in acquiring, training, maintaining, and evaluating employees

7. HR Responsibilties  the larger the company, the more important the HR department is and the more work they need to do  HR may be subdivided into groups, responsible for a number of the following responsibilities  the larger the company, the more important the HR department is and the more work they need to do  HR may be subdivided into groups, responsible for a number of the following responsibilities

8. Job Description  a detailed study of a certain job and the human qualities needed to do it  used for hiring needs, evaluation, compensation, etc.  a detailed study of a certain job and the human qualities needed to do it  used for hiring needs, evaluation, compensation, etc.

9. Job Description Human Resources Director is responsible for all or part of the following areas: *recruiting and staffing manufacturing; *performance management and improvement systems; *organization development including team building; *employee orientation, development, and training; *policy development and documentation; *employee relations; *company employee communication; *HR and organizational performance metrics development and analysis Requirements: *BA/BS degree, preferably in HR, Business, Engineering or other Field (required) *Ten + years experience in HR management of a manufacturing/hourly environment *Absolute proficiency in Microsoft Office Suite: Excel, PowerPoint and Word a must *Strong interpersonal and team skills *Experience coaching a senior team; trusted confidante and advocate *Demonstrated written and verbal communication skills *Analytical with an ability to creatively problem solve *Self Starter with a strong work ethic and productivity *Organized and detail oriented; able to lead all aspects of major HR projects

10. Hiring  use job description to recruit candidates  evaluate candidates (application form, resume, interview{s}, reference check, testing, etc.)  some jobs may be filled internally (promoting current employees also called hiring from within)  use job description to recruit candidates  evaluate candidates (application form, resume, interview{s}, reference check, testing, etc.)  some jobs may be filled internally (promoting current employees also called hiring from within)

11. Training  inform new employees of company rules and procedures  training can take many forms: classroom lectures, reading, testing, On-the-Job (training while they work), Apprenticeship (working alongside a skilled employee), Role Playing)  HR also must train current employees  inform new employees of company rules and procedures  training can take many forms: classroom lectures, reading, testing, On-the-Job (training while they work), Apprenticeship (working alongside a skilled employee), Role Playing)  HR also must train current employees

12. Performance Appraisal & Compensation  yearly evaluations of employees (things done well, not so well, etc.)  compare performance with job description  discuss with employee’s managers, peers, customers, etc.  performance will dictate raise or promotions  yearly evaluations of employees (things done well, not so well, etc.)  compare performance with job description  discuss with employee’s managers, peers, customers, etc.  performance will dictate raise or promotions

13. Employee Services  assemble/administer benefit package (insurance, holidays, etc)  co-ordinate sick-days, retirements  answer employee’s questions regarding employment  assemble/administer benefit package (insurance, holidays, etc)  co-ordinate sick-days, retirements  answer employee’s questions regarding employment

14. Maintaining Employee Records  ensuring all employee records are complete and accurate  keeping previous evaluations, medical records, insurance claims, personal information, etc... on file  ensuring all employee records are complete and accurate  keeping previous evaluations, medical records, insurance claims, personal information, etc... on file

15. Dealing with Unions & Grievances  settling any dispute that occurs between employees  dealing with any unions (negotiate contracts, deal with complaints, etc.)  settling any dispute that occurs between employees  dealing with any unions (negotiate contracts, deal with complaints, etc.)

16. Today’s Assignment