1. Implementing IP Telephony into Your Local Area Network

2. Public Switched Telephone Network/ITSP
Laptop
w/Softphone
Remote
IP Telephone
VoIP
Provider
Internet/ WAN
Analog Lines
Digital T1/PRI
Router
w/QoS
Dataswitch
w/QoS & PoE
Xorcom
IP PBX
Remote
Office
Category 3 Cable
(Skinny Wire)
Analog
Phone IP
Telephones
Analog FAX

3. Award Winning Enterprise Level IP PBX Solutions

4. About Xorcom Developer & Manufacturer of IP PBX systems since 2004
Offer wide and flexible range of telephony solutions
Worked in global markets from day one
Distributed in six continents
Global Headquarters in Misgav Israel
US Headquarters in Phoenix Arizona
Constant steady growth 4

5. Among our Customers

6. What we do that others don’t….
No per user license fees for core PBX applications
Voic to ; Fax to ; Voice Conference Rooms; Web based Operator Panel; Powerful User Interface; Call Recording; Call Barge; Call Barge & Whisper and much more!
Can work with virtually any SIP standard IP Endpoints such as IP Phones & softphones etc…
Powerful Call Center solution for small to mid-size call centers with no per agent fees! 6

7. What we do that others don’t….
Award Winning True Redundancy Solution That Can Manage Multiple Telephony Interfaces
The Most Cost Effective Commercially Supported Hot Failover Solution for IP PBX’s in the World!!! 7

8. What we do that others don’t…. TWINSTAR™8

9. Xorcom Hardware Solutions
Two Lines of Hardware Products
Telephony Interfaces
&
Telephony Servers

10. Modular Design Flexible and scalable Encased 1U x 19” Housing
All the same modules or mix the modules
PRI module is 4 port even when you purchase 1
Add more PRI circuits with a license key!

11. Modular Design

12. Astribank Overview Direct USB connection to your PBX server
Drivers are native in the software!!!
Auto detection of analog/digital ports with Zaptel and DAHDI drivers
Peripheral device support (I/O ports)
All units are Twinstar ready
Astribank
USB

13. FXO + Digital Ports Up to 32 FXO ports Up to 4 E1/T1 PRI ports
Up to 4 E1 R2 ports
Up to 8 BRI ports
PSTN
Astribank
USB

14. Analog Capacity
Astribank
USB
Up to 32 FXS ports

15. Multiple Astribanks
Connect multiple Astribanks to your Asterisk Server
Up to 32 FXS Ports Per Astribank
You can mix FXO and PRI Modules as well!!!
Xorcom manufactures a 16 Port USB Hub with Redundant Power Supplies for Astribank
16 Port
USB Hub
USB Cables

16. New Standard for Connectivity

17. XPP: Unique Selling Points
High speed 480 Mbit/s USB2 connectivity
Supports very high densities
Can manage up to: 2,400 Simultaneous calls
Full support for fax and modems
Modular and scalable
Additional ports are ‘hot pluggable’
Upgrade PRI Ports with a
License Key!
The USB 2.0 interface provides a theoretical speed of 480,000,000 bits per second. A typical uncompressed phone conversation uses about 64,000 bits per second per direction, plus some overhead; in total less than 200,000 bits per second per phone call is used. Thus, the theoretical concurrent number of conversations that the USB 2.0 interface can handle is 480,000,000 divided by 200,000: roughly 2,400 calls for a single USB 2.0 port.

18. XORCOM IP-PBX PRODUCT LINES
Three lines to meet requirements of
different sized businesses

19. Xorcom IP-PBX Product Lines
XR1000 – up to 30 users
Concurrent Calls: 10
XR2000 – up to 200 users
Concurrent Calls: 45
XR3000 – up to 1000 users
Concurrent Calls: 300

20. Xorcom XE IP-PBX Product Lines

21. Purpose Built Telecom Appliance
Xorcom’s line of Appliance/Servers are made to do one thing and one thing only…Run your PBX!
Multiple telecom applications…One Server
Call Recording; Conference Bridges; Unified Messaging
Xorcom enhances IP PBX Applications because our Appliance/Servers are load tested in order to remove the guess work for performance
Most Resellers/Customers purchase high performance processors, huge HDD and way too much RAM just because they think it’s the right thing to do!

22. IP-PBX optimized for SOHO Stand-alone IP-PBX
XR1000: Overview
IP-PBX optimized for SOHO
Stand-alone IP-PBX
Up to 16 ports (Analog Phones/Phone Lines)
Peripheral device support (I/O ports)
Up to 10 concurrent calls
Up to 30 users (SIP)
Remote access
Great for small or remote offices
Connect over the Internet or WAN to corporate HQ
XR1000

23. Leading-Edge IP-PBX for SMB Stand-alone Asterisk-based IP-PBX
XR2000: Overview
Leading-Edge IP-PBX for SMB
Stand-alone Asterisk-based IP-PBX
Up to 45 concurrent SIP calls
Up to 200 users
Remote access
RAID1 Standard(dual HDD redundancy)
Peripheral device support (I/O ports)
Dual Ethernet Ports: 10/100 & 10/100/1000
XR2000

24. Extensions Analog IP Total (mixed) Up to 32 internal analog extensions
Up to 4 additional analog Astribank units
Max. total – 160 analog extensions IP
Up to 200 SIP
Up to 200 IAX
Total (mixed)
Up to 200 users
LAN
XR2000

25. Supports Existing Infrastructure
USB
Hub
XR2000
Astribank Channel Banks (up to 4)
XR2000 supports up to 160 analog extensions with add-on Astribank units

26. Stand-alone enterprise-grade Asterisk-based IP-PBX
XR3000: Overview
Stand-alone enterprise-grade Asterisk-based IP-PBX
Up to 300 concurrent calls
Up to 1,000 users
Remote Access
RAID1 Standard (dual HDD redundancy)
Peripheral device support (I/O ports)
Dual Ethernet Ports: 10/100/1000 Standard + 10/100/1000 Optional
XR3000

27. Astribank Channel Banks (up to 16)
High Density
16 Port USB Hub
with Redundant
Power Supplies
XR3000
Astribank Channel Banks (up to 16)

28. Complete Hot Failover for Your PBX

29. TWINSTAR™
Award Winning True Redundancy Solution That Can Manage Multiple Telephony Interfaces
The Most Cost Effective Commercially Supported Hot Failover Solution for IP PBX’s in the World!!!

30. High Availability Solution
Provides full redundancy for a complete PBX system, including telephony interfaces
Quick and automatic failover process keeps downtime to an absolute minimum
Auto detection of server failure & switch to backup server
Firmware-based switching mechanism is not network-dependent
Solution components:
Two Xorcom IP PBX units with identical configurations
Xorcom Astribank channel bank(s) with dual USB ports
XPP Technology

31. Initial Setup: Identical Servers
Two Xorcom servers + dual-USB Astribank
Xorcom server (primary)
Xorcom server (backup)
USB
USB
IP Network
LAN/WAN
Astribank (front panel) USB-connected channel bank providing
T1, Analog Phone Lines
and Analog Extensions
SIP Trunking
IP Phones
Analog Phones

32. Standard Operation: Primary Active
Two Xorcom servers + dual-USB Astribank
Xorcom server (primary)
Xorcom server (backup)
USB
USB
IP Network
LAN/WAN
Astribank (rear panel) USB-connected channel bank providing
T1, Analog Phone Lines
and Analog Extensions
SIP Trunking
IP Phones
Analog Phones

33. If the Primary Server Fails…
Server Failure
Xorcom server (primary)
Xorcom server (backup)
USB
USB
IP Network
LAN/WAN
Astribank (rear panel) USB-connected channel bank providing
T1, Analog Phone Lines
and Analog Extensions
SIP Trunking
IP Phones
Analog Phones

34. …the Backup Server is Activated
Backup Server: Everything Transfers over Including IP Phones, Phone Lines & SIP Trunks
Switch Changes to Backup Server
Xorcom server (primary)
Xorcom server (backup)
USB
USB
IP Network
LAN/WAN
IP Phones
Astribank (rear panel) USB-connected channel bank providing
T1, Analog Phone Lines
and Analog Extensions
SIP Trunking
Analog Phones

35. IP PBX Software
Provided by:
Xorcom USA

37. IP PBX Features User-friendly Web Interface
Interface in Different Languages
Unlimited Extensions
CDR (Call Details Record)
TDM/SIP/IAX Trunks
Remote Extensions
Voic
Fax Support/Fax to
Voic to
IVR Menu System
Ring Groups
Call Queues
Conference Rooms
Find-Me Follow-Me
Time-Based Routing
Advanced Dialing Rules
Music On Hold
Paging and Intercom
Web Access to Voic
Admin Status Screen
Package Manager (for easy updates)
Phone Provisioning Tool
Network Settings Tool
Echo Cancellation
Call Screening

38. Telephone User Interface

40. User Interface: Login

41. User Interface: Language Choices

42. User Interface: Visual Voicemail

43. User Interface: Call Monitor/Tracking

44. User Interface: Everyday Features

45. User Interface: Follow-me feature

46. User Interface: Personal Locator

47. User Interface: Feature Codes List

48. User Interface: User Settings

49. Your Operator
Panel

50. Your Operator
Panel

51. Visual Phonebook

52. Visual Phonebook

53. Visual Queue Status

54. Visual Queue Status

55. Visual Conference Bridges

56. Visual Conference Bridges

57. IP PBX Administration
You can define different levels of Administration Access. You can have: Master Administrator Supervisor Sub-Supervisor User

58. IP PBX Administration

59. Creating New Extensions

60. Auto Attendant/IVR

61. Auto Attendant/IVR Options

62. Easy to Manage Admin Options
Drop-Down Menu
System
Easy Programming!!!

63. Enhanced Call Detail Reports
Included in Base IP PBX Software
No Per User License Fees

64. Call Detail Records (CDR) Outgoing

65. Outgoing Call Report Per Extension

66. Outgoing Calls Graphic Reports

67. Outgoing Calls Graphic Reports

68. Outgoing Calls Graphic Reports

69. Incoming Call Reports

70. Incoming Call Report Per Extension

71. Incoming Calls Graphic Reports

72. Incoming Calls Graphic Reports

73. CDR Graphic Reports

74. Distribution of Calls

75. Call Center Reporting Software
ccQstats
Call Center Reporting Software

76. IP PBX Call Center Features
Queue Options
Agent Call Announcement
Announcement to Agent
Join Announcement
Announcement to Caller
Message On Hold by Queue
Ringing Instead of MoH
Maximum Wait Time
Maximum Callers
Ring Strategy
Ring All; Round Robin; Least Amount of Calls; Random; Round Robin w/Memory
Wrap-up Timer
Call Recording
Agent Event Recording
Queue Priority
Customer Care Callback (Option)
Caller Position Announcements
Frequency
Announce Positions
Announce Average Hold Time
Periodic Announcements
Option to have caller press a key and exit the queue
Can be sent to:
Customer Care Callback
Voic
Alternate Answer Point
Failover Destination
If Maximum Wait Time or Maximum Callers intervals are reached, define destination where the call should be transferred
* Items in blue are normally optional for other Call Center software packages

77. Select Time Frame to Report

78. Distribution of Calls Per Queue

79. Distribution of Calls Per Month & Week

80. Distribution of Calls Per Day

81. Distribution of Calls Per Hour

82. Call Center Graphic Reports

83. Call Center Graphic Reports

84. Call Center Graphic Reports

85. Call Center Graphic Reports

86. Answered Calls Report

87. Real-time Queue Summary

88. Thank You www.bgnv.net Contact Jim Raeuchle or Lori Linker
BluegrassNet Voice (Authorized Dealer)