1. Friendly letters vs. Business letters
What is the difference???

3. Parts of the Informal or Friendly Letter
Heading: return address and date
Greeting: “Dear” followed by the name of the person, followed by a comma
Body
Complimentary Closing: “Affectionately,” “Love,” “Yours truly,” followed by a comma
Signature: hand written

5. Parts of the Formal or Business Letter
Heading: return address and date
Inside address: address of the person or agency to whom/which the letter is addressed
Greeting: “Dear Madam,” “Gentlemen,” “Dear Mrs. Brown,” followed by a colon
Body
Complimentary Closing: “Yours truly,” “Respectfully yours,” followed by a comma
Signature: Allow four blank lines after the complimentary closing and type the name of the letter writer. Sign the letter above the typed signature.