1. Creative Problem Solving Self Assessment Exercise: How Creative Are You ? Circle the ten words in the following list that best characterize you. Energetic 2. Persevering 2. Persuasive 0. Original 2. Observant 2. Self confident 1. Determined 1 Self demanding 2. Independent 2. Innovative 2. Dynamic 0. Curious 2. Involved 2. Original 2. Absent minded 0. Alert 1.

2. Creative Problem Solving Organized 0. Dedicated 2. Retiring 0. Flexible 2. Sociable 0. Forward Looking 1. Efficient 0. Enthusiastic 2. Fashionable 0. Informal 1 Determined 1. Restless 1. Predictable 0 Habit-bound 0. Quick 0. Helpful 0. Sociable 0

3. Creative Problem Solving 16-20 Very Creative 11-15 Above Average 6-10 Average 1-5 Below Average 0 Non Creative

4. Creative Problem Solving Success depends on making the right decisions at the right times. The problem must be accurately defined and its root causes must be identified. Problem solvers know how to gather and evaluate information to define a problem, generate and evaluate alternatives. A problem can be viewed as an opportunity for improvement

5. Creative Problem Solving Problem Awareness Problem Definition Decision Making Action Plan Implementation. Follow -Through

6. Problem Awareness Establish Trust Bond Others involved in the problem must feel understood and accepted. They need to see the problem as a learning experience not as a reason for punishment. Clarify Objectives. Assess Current Situation. Identify Problems

7. Problem Definition Analyze Problems Agree On Problems to be Solved

8. Decision Making Establish Decision Making Criteria Develop Action Alternatives Evaluate Alternatives Decide on a Plan

9. Action Plan Implementation Assign Tasks and Responsibilities Establish Implementation Schedule Reinforce Commitment Activate the Plan

10. Follow Through Establish Criteria for Success Determine How to Measure Performance Monitor Results Take Corrective Action