1. THE RECIPE FOR SUCCESS Partnership between the Organization and the Family Association for relocation success ©WBG & WBFN, March 2010, FIGT

2. Share Your Experience  Share 3 things about your organization’s recognition of mobile families  Share 3 things about your volunteer organization  What do you hope to take away from today ? ©WBG & WBFN, March 2010, FIGT

3. HOME AWAY FROM HOME The WBFN Experience ©WBG & WBFN, March 2010, FIGT

4. The WBFN Experience  A Welcoming Community  An Informational Hub  A Caring Advocate ©WBG & WBFN, March 2010, FIGT

5. A Welcoming Community  Multi-step “Welcoming” process  Inclusion into the community through activities and events  E-community  Outreach programs ©WBG & WBFN, March 2010, FIGT

6. An Informational and Educational Hub  Knowledge of WBG and its benefits  Particularities of the new environment  Specificities of expatriation  Learning opportunities for our members ©WBG & WBFN, March 2010, FIGT

7. A Caring Advocate  Caring community for members to share concerns, worries and hopes  Helping individuals to find solutions to their challenges  Advocating on behalf of members when systemic trend is noticed ©WBG & WBFN, March 2010, FIGT

8. How do you make it happen ? ©WBG & WBFN, March 2010, FIGT

9. INGREDIENTS FOR A SUCCESSFUL PARTNERSHIP The World Bank Group and The World Bank Family Network ©WBG & WBFN, March 2010, FIGT

10. The World Bank Group  Recognition by the President and Senior Management of Human Resources of the importance of family support for assignment success  Commitment by the Organization in terms of financial and staffing support  Partnerships with the relevant units – Orientation and Global Mobility ©WBG & WBFN, March 2010, FIGT

11. The Framework for Partnership: WBFN and Global Mobility  Common goal – the integration of World Bank families in their new environment  Common conceptual framework  Clear definition of roles ©WBG & WBFN, March 2010, FIGT

12. Our Conceptual Framework: Components for Successful Adaptation  Language and cultural skills  A new home base  Establishing a new support system  Navigating the new environment  Meaningful and enjoyable activities ©WBG & WBFN, March 2010, FIGT

13. GLOBAL MOBILITY HRSGM ©WBG & WBFN, March 2010, FIGT

14. Personalized Relocation Support  Our role as advisors, facilitators and solution finders ©WBG & WBFN, March 2010, FIGT

15. Spousal Support  Building job skills, identifying education and volunteer opportunities ©WBG & WBFN, March 2010, FIGT

16. Informational Events and Workshops  Employer information session, resume and interviewing skills workshop, networking  Summer Camp and College Fair ©WBG & WBFN, March 2010, FIGT

17. Where Global Mobility collaborates with WBFN  Working with WBFN to provide support to families in the field offices – Members Abroad  Surviving Culture Shock workshops  Spouse Orientation and Welcoming Coffee  Supporting each other in our advocacy role  Refer our clients to WBFN ©WBG & WBFN, March 2010, FIGT

18. Keys to a Win-Win Solution  Clear definition of roles  Knowledge of each other’s products and services  Using feedback to improve programs and services  Constant interaction of the two units  WBFN coordinator is part of both teams  Mosaic  DC Spouse Net ©WBG & WBFN, March 2010, FIGT

19. WBFN Main Conceptual Framework A Supportive Community  One on one interactions  Relationship based on trust/credibility/accessibility/confidentiality  Targeted information and education sessions and workshops  Support network ©WBG & WBFN, March 2010, FIGT

20. How Does WBFN Operate?  WBFN volunteers, including leadership, themselves are stakeholders  Strong structure; professional organization; institutional memory  Regular meetings with World Bank Group Senior Management ©WBG & WBFN, March 2010, FIGT

21. Self-motivated Volunteers: a Powerful Team  Recruitment and retention  Constructive interactions among volunteers  Members and agents of World Bank Group Community ©WBG & WBFN, March 2010, FIGT

22. My Next Move  What kind of family network would you like to see in your organization?  What is the next step?  Who can help?  What is my deadline? ©WBG & WBFN, March 2010, FIGT