1. Operations 102 Communications

2. Operations 102—Communications 1.Strategy: The Culture of Your Church. 2.Strategy: Parsing the Preaching Pastor 3.Web 4.Hardware & IT 5.Productivity Tools 6.Multisite & Cutting Edge Issues 7.Advertising 8.Policy & Practice 9.Policy & Practice 10.Communications Team

3. Today’s Topic The backbone of communications is hardware and information technology. These are the tools that we have at hand to implement a communications strategy. Is your shop PC or Mac? Or, have you skipped those tools and gone to tablets? We will examine the total cost of ownership of pcs, tablets and pads. Wi-Fi is a growing need for the entire campus, but what about the cost?

4. Topic, cont. This class will touch on telephone and the changing trends in smart phones. Ten years ago, cloud computing and storage was a pipe dream; now they are standard for homes and becoming common in business. All churches need a data security and backup plan. In all of this, what are the trends for the future?

5. Chris Gunnare Chris is the Chief Operations Officer at the Lutheran Church of Hope in West Des Moines, Iowa. The church has 9,500 in worship and Chris has come out of the business community to his present position. Through this leadership role in the church, Gunnare provides guidance to the following ministries: worship, production, fellowship, administration, finance, hospitality, facilities, communications and Café Hope.

6. Hardware & IT

9. Overview  Web sites  On-Line Giving  Hardware (PC/Mac)  Network Security / Cloud  Back Ups

10. Web sites

11. On-Line Giving

12. Hardware

13. Network Security

15. Back-Ups

16. Phone Systems

17. Resources

18. Q & A Send Questions via Chat to Tami

19. Chapter 4, “Vocabulary Defines Culture” Cracking Your Church’s Culture Code by Sam Chand Given what you have learned in this chapter, how will you change your leadership of meetings? Consider the following:  The opening lines of the meeting  The value of people/productivity  Casting vision  People's shortened attention spans  Building trust

20. How can you create an assessment tool that monitors the words, phrases, and communication patterns of your staff for a period of time in order to provide a picture of the real work culture you serve in and then use what you learn to further enhance a positive work culture? In what ways do "words and phrases" that are destructive to the desired work culture creep into your present culture? What can you do to help leadership staff to recognize and address them quickly and appropriately?