1. Themes for the ACT KM Group (Canberra Chapter) An introduction to the discussion Canberra, 5 February 2002 Ron Robinson Acknowledgment and Disclaimer: IP Australia supports my participation in ACT KM Forum. However, the views expressed are my views and should not be taken to be the views of IP Australia.

2. Objective use some of my own thoughts and input from others to present a framework for the discussion - and for the themes promote a discussion on the themes the ACT KM Group should work with during 2002 and beyond

3. ACT KM Mission (as given on Yahoo Groups) ActKM is a learning community dedicated to building knowledge about public sector knowledge management. Our ultimate aim is to be a key source of public sector knowledge management knowledge

4. What we have been doing Monthly & Special Meetings –speakers present relevant theories or case studies Discussion on www –requests for information and help, –discussion of issues, –postings of papers & articles Conferences –case studies Co-ordination –Convenor and helpers

5. Four-part Framework Professional development –learn about KM Methods, tools, techniques, values Practice development –using KM to define strategy –using KM to manage & develop knowledge resources Recognition –location of KM in PS Agencies –identity of practitioners Coordination –nurturing the ACT KM Forum

6. Prof. Dev - Principles & Methods ( Fahey List) Mentoring Training & Development A Knowledge Project A Knowledge Repository Communities of Practice Intermediary Roles Storytelling Collaboration Social Network Analysis Scenarios Knowledge Mapping Experiments

7. Prof. Dev - Methods, tools & techniques (Robinson List) Analysis of what we know (ASHEN etc) Business & Competitive Intelligence Future Scenarios Alliances Organisational Capabilities Organisational Development Communities of Contributors Communities of Practice Cultural Fit & Cultural Development Learning Strategies Change Management ? Technology

8. Practice Development What could / should be done (Business Intelligence System) What skills would be needed What information would be needed (Knowledge Management Tools ) What is being done What is being improved (Performance Reports; Improvement Projects ) What know-how exists What info resources are available (Skills Framework, Info Inventory) Process & performance People & knowledge Start A) KM in Strategy Development B) Managing Knowledge Resources - see Methods, Tools etc

9. Recognition ActKM seeks recognition of -  the improvement to the work of public sector agencies that can be obtained by the use of Knowledge Management methods, tools and techniques; and  the role Knowledge Management practitioners have in explaining the methods, tools and techniques, applying them, and in helping other people use them.

10. Coordination (Nurturing our Group) Membership Meeting management Speakers & themes Conferences or workshops Sponsorship and support Communication - use of Yahoo Groups Reporting Governance

11. Summary: Four-part Framework Professional development –learn about KM Methods, tools, techniques, values Practice development –using KM to define strategy –using KM to manage & develop knowledge resources Recognition –location of KM in PS Agencies –identity of practitioners Coordination –nurturing the ACT KM Forum

12. A new mission ActKM is a learning community dedicated to building knowledge about public sector knowledge management. ActKM seeks recognition of -  the value of using knowledge management methods, tools and techniques; and  the role of knowledge management practitioners.

13. The Australian Policy Cycle from The Australian Policy Handbook, Bridgeman & Davis consultation coordination decision implementation evaluation identify issues policy analysis policy instruments