1. Service Gaps and Need It Now Market

2. Distribution Market Place Bottom Line pressures by Distributor Management Major Inventory Reductions –C and D Items Non Existent End Customers are reducing Engineering Staff End Customers reducing On-hand Spare Parts Manufacturers reducing Technical Support Staff Manufacturers can not stock every combination of their product to meet demand

3. NEED IT NOW MARKET Model Customer Expectations Distributor and Manufacturer Ability to deliver Service Gap

4. Need It Now Market Defined Customer has critical needs to keep business running Knowledge base of current and vintage equipment Customers expect immediate answers Solutions, options and alternatives needed Hard to find items needed today Customers need to hear Yes

5. All Current Capabilities 25 Years Average Experience $36M Liability Insurance Meticulous Inspection Procedures Ability to Offer Solutions Passion to serve the customer Our 4 Ps Peace of MindProducts Performance People