1. Compassion - Global Program Business Intelligence (BI) Agenda Introduction BI Overview Our BI Strategy & Journey BI Dashboards & Views Questions?

2. Walt Ogilvie Business Intelligence Manager Global Program

3. "Information is not knowledge." “Information is not knowledge.” Albert Einstein

4. Global Program BI – An Overview We believe that everyone should have easy access to the information they need to succeed in their role. This information should be accurate, understandable, timely, and relevant to the decisions they are making. Objective Types of Data Management – aggregate and drillable information to optimize performance Performance – used to compare reality to expectations; improves accountability Operational – used to plan and improve day to day business activities Principles Leaders are responsible for creating a healthy data culture. Information is intended to be used for learning and growth, not as a whip or means to control. Information must be transparent and visible. True value is derived when information is accessible as needed, is understandable, and guides users towards actionable decisions. BI Reporting Single Source of Truth Operations ReportingDashboards Survey Visualization KRI Report Scorecards

5. Key BI Strategic Action Points Increase prioritization and capacity for data sourcing efforts Coordinate BI & Reporting approach within Operations Build stronger organizational engagement on BI related issues/topics Leadership champions information culture

6. BI Better Positioned ChallengesSolutions Lack of easy access to dataImproved data sourcing & reporting efficiency Confusion on BI & reporting rolesCoordinated BI & reporting responsibilities Ambiguous information needsInformation appropriately used to influence or support decision making Lack of front-line informationImproved access to information for end users

8. Information Management Center

10. BI ‘artwork’ in Development

11. Questions & Discussion