3.  KMART buys company  International  Fresh faces in 2009  Seattle’s Best Coffee  Internet Access  Super Centers

4. REWARDSAPPEALING

6.  Native American Selection  Improve facilities  More book signings  Lower prices to be competitive  Computers  Online book list by category  Larger reference center  More seating

7.  No changes made to adjust with the economic conditions  Amazon.com  Public Libraries  Illegal downloading

15. Up to 70 % off –  SEARS  JcPenney  KOHLS

18. FUTURE OUTLOOK Revenue has been climbing from 3 million a year; and currently sits around 4 million Lay offs in progress Stores slowly closing their doors