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Published byCarly Saber Modified over 10 years ago
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How to build Knowledge Management on a corporate level Using bottom up approach
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A group of people who are linked together by a common ability or a shared interest This common ground results in: Common experience Specialized information Intuitive knowledge Community of Practice is examined as a driving force for effective KM within a company.
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Communities of Practice are everywhere Many times are hidden in organizations Ex. In your own work experience Dynamic: people come and go This makes CoP difficult to support on a corporate level
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CoP are formed by a group of people sharing their practical experience, specialist skills, and intuitive knowledge about a common interest with each group developing its own social and cognitive governing. People learn through participation in smaller informal connections Respect for colleagues Trust in co-workers Understanding of the corporate environment
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In 1998 Siemens chose to establish formally the informal connections within their corporation. They developed the CoP KM No mandate for participation Voluntary Factory students to top managers
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Promoting Knowledge Processes Localization Recording Dissemination Accumulation Bottom-up movement
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Supporting CoP KM Developing the ability for these loose social connections to be documented and formalized Help business meet daily challenges Increase motivation to share knowledge Systematic sharing of knowledge and experiences
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Potential Communities of Practice must be identified Necessary infrastructure and resources Non-traditional measures of value
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Articulated and codified by individuals Implicit knowledge is context specific Difficult to define border of CoP within corporate framework
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Think of a time in which you were a part of a community of practice. How did this community come into being? Was there a hierarchy or rules within the community? Could your example be formalized within a setting to be successful? What infrastructure or corporate support could you have used in your community? Could communities be useful within the corporation in order to transfer knowledge in a bottom-up manner?
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