1. © RSPH 2008 Learning Outcome 4 - Active participation in managing health - Working collaboratively with health service providers

2. © RSPH 2008 Benefits of increased control over personal health and care Improving quality: More information More choice and personal control Towards a healthcare system more responsive to personal needs

3. © RSPH 2008 Information & Choice Information and choice in:  GP practice  Treatment  Providers of health services

4. © RSPH 2008 ASK A - are you given all the information you need? S - seek clarification and simple language K - keep involved in your health care plan in partnership with care services www.nhs.uk ‘

5. © RSPH 2008 Actively participate in managing your own health and that of others o Self assessment using NHS Lifecheck www.nhs.uk/lifecheck www.nhs.uk/lifecheck o www.healthspace.nhs.uk www.healthspace.nhs.uk o Expert patient programme o Self care programmes (wipp) o Involvement in decision making to improve care Concordance (medicine) Concordance (medicine)

6. © RSPH 2008 o Education programmes e.g. Diabetes education and self management for ongoing and newly diagnosed- DESMOND o Being an empowered patient: http://video.yourtotalhealth.ivillage.com/play er/?id=104630 o National programme for IT (NPfIT) bringing modern computer systems into the NHS with the aim of improving patient care and services http://www.connectingforhealth.nhs.uk/

7. © RSPH 2008 e.g. Diabetes, heart disease and bronchitis Improve patient satisfaction with quality of medical care Reduce need for hospital admission and repeat visits to primary care Approaches include: The Expert Patient Programme, a chronic disease self management course led by trained lay people Health trainers from local communities to support individuals to make healthier choices Self - care improving the quality of life for people with long term conditions

8. © RSPH 2008 ‘Clean, safe care- reducing infections & saving lives’ DH 2008 Involvement by all to reduce health care acquired infections- good hand hygiene. The cleanyourhands campaign - ‘it’s ok to ask’ healthcare workers to clean their hands before and after care Visitors to hospitals are a key part of the fight against infections

9. © RSPH 2008 Involvement at group and community level Become involved in influencing care services: Foundation Trust Governorship Local Involvement Networks (LINks) 2008 Primary care commissioning

10. © RSPH 2008 More information www.selfcareconnect.nhs.uk Saving Lives and Essential Steps www.clean-safe-care.nhs.uk The Health Act 2006: Code of Practice for the prevention and Control of Health Care Associated Infections www.dh/gov.uk/en/Policyandguidance/Healthandsocialcaretopics/Heal thcareacquiredinfection/index.htm ‘High Quality Care For All’ NHS Next Stage Review Final report’ DH 2008 ‘Working for a healthier tomorrow’ Review of Britain’s working age population DH 2008 ‘Choosing Health’ DH 2004

11. © RSPH 2008 Acknowledgements Special acknowledgement to: oMo Jackson for illustrations email: mojackson27@hotmail.commojackson27@hotmail.com oSlide text for learning Outcome 3 adapted from Margaret Felton ‘Choose Health’ slides email: margaret.felton@ditchling.co.ukmargaret.felton@ditchling.co.uk o‘Choose Health-know the risks and choose your lifestyle’ Sussex Downs and Weald NHS Primary Care Trust