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Published byVivian Paynter Modified over 10 years ago
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1 An Investigation into the Development of a Computerised Information System for NHS Physiotherapy Services in England Dr Robert J. Jones East Sussex Hospitals NHS Trust.
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2 PURPOSE To research the need for Computerised Information Systems development specific to Physiotherapy Services To undertake a long term Action Research Project on the development of an effective and efficient system, acceptable to physiotherapists and stakeholders To evaluate the process
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3 Identifying Triggers for Change –Government policy and initiatives –Clinical requirements –Managerial imperatives THE PROBLEM SITUATION
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4 THE RESEARCHER’S VISION Satisfied Stakeholder Requirements Physiotherapy Management Imperatives Clinical Needs
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5 THE PROBLEM SOLVING PROCESS Establishing the Project Group –Expertise, interest, skills, knowledge –Shared vision and work programme - strategy –Setting up working groups
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6 SPECIFICATION, DESIGN AND IMPLEMENTATION OF COMPUTERISED INFORMATION SYSTEM Negotiation with stakeholders Specification and design phase Staff Participation at all levels - input from working groups Prototyping Piloting Implementation
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7 EVALUATION Implementation within time frame and cost Were objectives achieved - the researcher’s vision Staff and user feedback Stakeholder satisfaction National
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8 Leadership –Clear vision and focus –Enthusiasm and commitment –Empowerment of staff at all levels –Environment of trust Management –Commitment and responsibility –Resources –Political overview –Inclusive style - team working KEY SUCCESS FACTORS (1)
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9 Participation Leading to Ownership Good Communication –Timely –Frequent –Open –Check feedback Knowledge and Expertise Training and Support KEY SUCCESS FACTORS (2)
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10 Understanding the Context (current situation) Clear Vision of Desired Situation Importance of People Participative Management Style Understanding Constraints and Barriers Infrastructure and Organisational Support KEY LEARNING POINTS
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11 “EVERYTHING FLOWS, NOTHING STAYS” (Heraclitus - 513BC)
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