1. nef (the new economics foundation) 1 People powered welfare to work: Co-production theory and practice Chris Sherwood, Shaw Trust Julia Slay, nef (the new economics foundation)

2. nef (the new economics foundation) 2 What is co-production? “Co-production means delivering public services in an equal and reciprocal relationship between professionals, people using services, their families and their neighbours. Where activities are co- produced in this way, both services and neighbourhoods become far more effective agents of change.”

3. nef (the new economics foundation) 3 What isn’t co-production? Consultation The state stepping back Co-design Evaluating services User led organisations Personal budgets Volunteering

4. nef (the new economics foundation) 4 Features of co-production Building on people’s existing capabilities Recognising people as assets Reciprocity and mutuality Peer support networks Blurring distinctions between people and professionals Facilitating rather than delivering

5. nef (the new economics foundation) 5 Example 1: Local Area Co-ordination Support for disabled people which taps into local networks Help people to live independent and fulfilling lives Moving from specialist services and interventions to a person/’user’ led model Defined by the question ‘what is a good life for you?’ Identifies existing local networks and seeks to integrate people into them An example of preventative services

6. nef (the new economics foundation) 6 Example 1: Benefits of LAC Source of improvements 35% cost saving on traditional social-service led approach $49,956 Average cost of social care per user $ (2002) National average cost Western Australia cost (incl. LACs) Use of (free to government) community resources in place of paid social workers and statutory services saves money Greater availability leads to 58% greater take up of preventative services Annual cost of LACs ($100K each, spread over 50 users) is significantly lower than costs of traditional social services $32,526 LAC cost per user $3,316

7. nef (the new economics foundation) 7 An equal partnership Professionals as sole service planner Service users/ community & professionals as co-planners No professional input into service planning Professionals as sole service delivers Traditional professional service provision Professional service provision - users and communities involved in planning and design Bespoke services commissioned by users and delivered by professionals Professionals/ users/ communities as co-deliverers User co-delivery of professionally designed services Full user/ professional/ community co- production User/ community delivery of services with little formal/ professional planning or design Users/ communities as sole deliverers User/ community delivery of professionally planned services User/ community delivery of co- planned or co- designed services Self-organised community provision

8. nef (the new economics foundation) 8 Use a TimeBank model to achieve co-production Aim to be more than a mental health day care centre Seek to bring in and harness wider community assets – unleashing spare capacity Co-producing beyond the time bank: recruitment, language and ownership Ethos of not doing anything for an individual that they can do for themselves – hardest barrier is stopping professionals ‘delivering’ Example 2: Holy Cross Centre Trust

9. nef (the new economics foundation) 9 Co-production in welfare to work Building on people’s existing capabilities Valuing people as contributors Varying incentives Peer support networks as a service platform Taking a different perspective Facilitating rather than doing

10. nef (the new economics foundation) 10 Co-production in Shaw Trust We regard our clients as assets. We work with them to co- design and co-deliver services in the most effective way to meet their needs to play a full role in society. The quality of relationships between our front-line advisers and our clients is the single most important factor in helping our clients to achieve their outcomes. Strong and resilient family, social and professional networks are central to sustainable change. Everyone should have the opportunity to make a positive contribution to their community.

11. nef (the new economics foundation) 11 www.neweconomics.orgwww.coproductionnetwork.com Questions?