2. MODERNISATION OF SERVICES WORKFORCE IMPLICATIONS FOR SOCIAL SERVICES

3. STRATEGIC THEMES Putting people first – workforce strategy document 6 overlapping themes: Leadership Recruitment and retention Workforce remodelling and commissioning Workforce development Joint and integrated working Regulation, public safety and raising standards of care

4. RECOVERY A DIFFERENT AGENDA ? A CULTURAL SHIFT (1) From clients / patients to citizens From welfare to well-being From expert to enabling From transactional change to transformational change From “freedom from” to “freedom to” From safety net to springboard From “doing to” to “doing with”

5. RECOVERY A DIFFERENT AGENDA ? A CULTURAL SHIFT (2) Citizenship Social inclusion Empowerment Well-being Self-directed support / personalisation

6. CAN A LEOPARD CHANGE ITS SPOTS? Commitment from top Working with anger- staff and people who use services Working with staff to embed new model Supporting staff who wish to leave Mentoring / coaching The ‘Outcomes Star’ as a tool

7. BROKERS Personalisation – self directed support Individual budgets – social care Individual budgets – health Who supports? Who guides? Brokerage – today’s buzzword

8. ADASS Business Unit Local Government House Smith Square London SW1P 3HZ Tel: 020 7072 7433 Fax: 020 7863 9133 EMAIL: team@adass.org.uk WEB: www.adass.org.ukteam@adass.org.ukwww.adass.org.uk